intellicam

Doesn't Intellicam Digital Security sell to end users to cut out dealers and distributors? The "retail" listed price of any Intellicam product is a minimum of 40% in favor of resellers. Often that gap is closer to 100%. Most customers, some I might mention have been purchasing from us since the nineties send their customers to our website as it works as a convenient marketing tool for them. For anyone on this or any forum, we would love a personal visit from you or your installation/sales staff. We have three locations, but our Cincinnati, Oh. location is ideal for training, demo's, marketing materials, etc. My name is Gerald Spradlin and I am the owner of Intellicam. I appreciate all comments, favorable and unfavorable, providing the comments are true. Again, please visit this staff, this facility, and meet our degreed engineers, and well trained sales account managers. As for pricing, perceived value, and skepticism, I have to agree with anyone who needs "proof" of any product delivering advertised performance. Everyone needs to be quite diligent these days ensuring product integrity. Repeat business is most important. When we "price" a product, we put a great deal of thought into whether or whether not we can represent extreme value to resellers and installers. I personally assume each and everyone of you know full well what Asian manufacturers charge for any camera, any accessory, or any DVR system. We take that price, offer our key suppliers full container volume, and we make every attempt to market said products in the USA for 5% or less of the same price you would need to pay to "import" directly. Our mindset is that all of you are savvy enough to find ANY supplier and buy direct. But, if we can market reliable products, and not be forced to work in costly rma expense, support expense, and deliver those items to your company at close to same prices you import directly for, we may be of significant benefit to you. Allowing you to use your capital for marketing, and other SG&A expenditures. As for "pricing", our P400X uber high end camera was available for 240.00 all of 2006 and 2007. That identical camera sold by Speco available at MCM and ADI sold for 490.00 We finally found a replacement model (Made In Korea) that outperformed that P400 and further reduced cost to 178.00, yet, others do sell the same camera, for closer to 400.00 and I urge any and all of you to grab a quality Pelco CRT monitor and resolution chart and verify that model and any model we sell or that our competition sells. When you add "distribution" layers to cost, and factor six figure income outside sales staff to the cost of any cctv item, value vanishes. That business model works, and I envy the Speco's, Pelco's, and Boschs' that pulled it off. Intellicam is a low margin, high volume, yet extremely accurate and fair distributor. We have had opportunity to market to big box resellers and retail outlets. We're successful and comfortable in our present form, and intend to stay on this course for another ten years. Additionally, and this is a permanent post, for any buyer new to the industry, or new to Intellicam, feel free to purchase any product, test it, run it through your motions, and if you are not satisfied for any reason, return it. No restocking fee, no hassle, just do it in a reasonable 30 days. As for the D1 DVR. We sell the same Texas Instruments DSP based DVR units in 1CIF, 2CIF, and 4CIF versions. Aventura and Intellicam market 2CIF and above. Q-See is limited to the 1CIF model. Q-See markets to Costco and other deep "big box" retailers. The Texas Instruments based DVR systems are without doubt, using unimpeachable erp generated accurate rma data, by a long shot the most reliable DVR systems we've ever sold. I'll be polite and not post rma failure percentages for a few other manufacturers that are being marketed right here on this forum. The huge advantage T.I. based DVR systems offer to you, whether you buy from us or any other distributor is a very high frame rate specification, fastest internet viewing, synced audio, real time (true real-time), and selection, (1CIF, 2CIF, or 4CIF----your choice) . Perhaps the biggest advantage is marketing the Texas Instruments DSP name. We signed a lengthy licensing agreement with T.I. allowing us exclusive naming rights to their DSP processors and are the only company allowed to display the T.I. logo on external DVR cases. When you are selling a system, and someone underbids you with an Argus Jpeg2000, or Yoko or AVTech model, most purchasing managers will buy your unit given they trust the processor name. Most other embedded DVR systems do not use a DSP processor, are less powerful and flexible, and offering an "Intel Inside" type strategy does win you more bids. More importantly, Texas Instruments is a multi-billion dollar company for a reason, they make the best DSP and DLP processors in the world. No bugs, no firmware fixes, no drama, just six sigma performance. The disadvantage to our DVR line, and this is being addressed, is the ease of use. Our line of DVR requires experienced CCTV professionals. Having the flexibility to control bandwidth, to set each channel completely independent of others, to use dual streaming, and bit mapping, etc, etc, offers enormous flexiblity, but obviously requires learning the product. An Argus JPEG2000, or AVTech, etc, are much easier to use "out of the box". However, on a performance comparison, felxibility comparison, frame rate comparison, and above all, getting 5-15 days out of a 250GB hard drive at real time at good quality on H.264 as opposed to a mere 21 hours on JPEG2000 does offer buyers significant incentive to take the time to learn h.264 technology. Within 2 years, the vast majority of all DVR systems will be H.264. Another point on pricing is volume. We can't always buy the volume we would like and take advantage of 5-6 week sea container shipping. When we have a winning line of products, we can negotiate huge volume discounts and by ordering container as opposed to air, we can shave another 80.00 to 100.00 off the price of bulky items such as DVR and PTZ. And some CCTV distributors are simply over priced. We halved our competition and maintained a reasonable and healthy margin on both PTZ and DVR. That doesn't make the product cheap, doesn't make the product "suspicious", it simply forces competitors to be more realistic. The old cctv distribution model is no longer valid. All of you are a 2 minute email away from obtaining any overseas manufacturers quote on any cctv related product. We operate assuming you are diligent and do query manufacturers. As long as we stay focused, keep our Asian office running, and respect your ability to source product directly, and price our goods accordingly, we offer you value and convenience. The day we lose sight of this, and take a prideful mindset that our suppliers are top secret entities, we'll fail. I appreciate any CCTV professional that took the time to read this post. I would be honored by a visit from each of you. Meet this staff, see us, and you'll fully understand just how professional and hard working everyone here is.

We care more than the companies you mentioned. Thats the problem with business these days, organizations ignore customers and setup erp systems to auto-reply generic responses. We care, do not mistake that for unprofessional behavior. The question was very direct. If you had a lock-up problem with our DVR unit, was it while using tcp/ip? What brand hard drive is installed? There may be a very simple solution. In any event, the day we are too busy to address customer concerns is the day we stop growing. Any manufacturer that is not offended or does not attempt to address potential quality problems will not fare well in todays real-time blog environment. In New York, a static IP address is very difficult to obtain. Many cctv dealers use a router and a third party DDNS service for dynamic functionality. Certain router models are not up to task.

When an organization is under attack on a public forum, regardless of that organizations size or stature, due to an individual that has written fraudulent checks for payment it is very professional and necessary to advise said public of all facts. Companies consist of people. People that work hard, many in our organization and in our competitors organizations work 16 hour days, weekends, and holidays to create value and trust for their perspective organizations. It is a disservice to any customer reading remarks from an individual who clearly has a personal agenda not to be informed of what actually occurred. SHS Computers wasn't content by simply writing our organization fraudulent checks, he has gone on to post negative remarks including curse words in an effort to harm our growing popularity in the cctv market. We do not as a record of policy post replies on forums. However, each case must be reviewed and in the case of Hermin and SHS Computers, we felt overwhelmingly certain this was the right thing to do. Obviously, you disagree.

How can 70-80k units in use worldwide be doing just fine, and in our own facility eight running for 24/7 duty, and several national accounts with 400 plus units in all their stores be working Data???? Interesting you leave no company name for others to view.

So, and I think we have enough blogs out there to back this up, you claim a lock up problem? Is this during tcp/ip? Do you install your own drives? Are you in New York?

I know you.

Dave, in that price point, what is close in performance? And do you own a cctv company or just in a bad mood?

Hermin has written Intellicam Systems bad checks. I would be prosecuted, then sued if this information was not correct. He loved our products before we could no longer ship to him. We have given Hermin more than a year to pay these checks. As you read Hermins posts, understand his reasoning.

Untruthful? It is Intellicam that should feel slimed. We are completely and officially the oem manufacturer. Essentially your post refers to Intellicam as being dishonest. Very unprofessional and in fact, we could sue for slander. However, here is a tip. When you need to know who officially owns a brand, visit the uspto.gov website. This is the trademark and patent office for our government. Clearly, we own Intellicam, Accudome, Bluenetvideo, and GEN IV Technology. The reason our company has experienced growth exceeding 100% year over year lately is because we try very hard to protect our dealers and our distributors. Gen IV Technology trademarked cctv equipment enables you to market reliable, value priced entry-mid equipment to small businesses otherwise unable to benefit from cctv due to high price points. By providing a brand name that your customer base cannot buy direct from us, you can successfully penetrate franchise opportunities and benefit substantially in your region. Try that with a DM DVR, try it with a few distributors in the south that sell your items on Ebay for less than they sell to you, but try even harder to research your posts before making such unprofessional and frankly classless statements.

Yes, The DVMR is manufactured in Korea as all decent standalones are all presently made in Korea. Quality out of China and Taiwan is still not up to par. I just returned from Korea, China, and Japan. We are still going to OEM from Korea even though price levels are higher. The reason many cctv companies (Not Us) brand this DVMR as Samsung is because GVI/Samsung also OEM's the exact same DVR using the exact same case from the exact same manufacturer. Most of these threads contain sporadic if not completely incorrect data. Intellicam has always marketed this standalone as a very stable, yet entry DVR model. Some of our resellers over sell our unit. However, we're quite confident when compared side by side using price as a barmometer, it offers exceptional value. Maybe thats why over 80,000 are in use today worldwide. As for Rory, and his notion that this unit is a Hi-Sharp, I urge him and any other cctv supplier who intends on being in business a while, to fully compare internal hardware. There are significant differences. You can start with the fact that Hi-Sharp only supports a 250gig Drive, that speaks volumes for their processor. In addition, playback quality is not as good as the Gen IV unit. Recording in full 720 X 480 resolution for our unit is 60fps. Our competition advertises real-time, not advising the market that in many instances, they are referring to 320 X 120 pixel recording. Thats bad form. If all of you would start using IBM/Hitachi drives instead of the less expensive Western Digital, Samsung, and Maxtor Drives, you would realize a one per 300 failure as opposed to one to three per hundred. We are an investor in our manufacturer. In the USA we are the largest distributor for this manufacturers standalone series. Combined with our sister company in the UK, we are third worldwide in volume sales of standalone dvr units. Our goal was to offer a price level to installers that eliminated their necessity to import. To give independent cctv companies and distributors a fighting chance in this market. We now have staffed offices in Canada, The Midwest, and California opens soon. We are also increasing our presence in Asia to two additional staffed offices as we are adding Shenzhen as a distribution point for container shipments. I urge all of you that try to "guess" what separates one dvr from the next, to go overseas, visit the manufacturers, tour their smt facilities, and demand component certifications. When you're done, you'll find that 98% of "manufacturers" you visit are not manufacturers. We will continue to offer entry level products at prices our dealers, installers, and distributors can successfully install and distribute. I ask that you fairly compare our products in their perspective price range, and then follow our engineers recommendations for HDD units, etc. We've created multi-million dollar distribution partners throughout the USA and most of our dealers are doing very well over the last two years. No one in this forum can send any of you to a distributor with better pricing. Beginning this summer, we are introducing extremely high end products as requested by several thousand of our strategic partners in the USA. Watch Out Pelco.

Hi-Sharp and others knocked-off the original source code. In truth, all units you mentioned purchase the same tcp/ip clent software, but from a hardware standpoint, there are many differences. In addition, we have never advertised the unit as Samsung. We brand Gen IV Technology. It is an entry level DVR that blows away anything in its class. The problem is we are not a retailer. We only market to installers and distributors. SO many buyers use the Smasung CDW unit as branding advantage. Others install a Sony CDW and go with Sony. With respect to lock-up issues, many cctv distributors are installing Western Digital, and in some cases Samsung HDD units. They simply prefer to save a few dollars over IBM/Hitachi drives. THis is a poor reflection of their industry knowledge and their committment to their customers reliability after an install. Always use IBM/Hitachi NEW, and that excludes EBay purchasing, HDD units. In the long term, you'll have happier customers and long term potential. As a matter of interest, GVI/Samsung does sell this unit (Exact Model) to major USA distributors.