mark1210

Hello, I have a new Hikvision NVR that I am trying to configure - I was led to believe the unit would allow me to sent e-mail's with attachments (from motion that is detected) - from what I've read there should be an option on Configure -> Network -> E-mail to check a box to receive attachments. Problem is, that box is missing. I've upgraded the firmware on the NVR from V3.07 to the latest but no change. Also factory defaulted the system and it's not there. Any ideas? Thanks

Attached is a screenshot, also the documentation does indicate this feature is supposed to be there. Post a screenshot of the section. That is the entry level NVR, so that option might have been removed.

Hi Gang, I've set up my new DVR device successfully and I was able to use the Video Server E software fine yesterday. However, today I get "Login Process Failed". I've changed the IP Address, the Port, even set it to DHCP and all the same thing. I rebooted the DVR and it made no difference. The firmware on the unit is: 2020-10-K8-04-AA-14 The Video Server E version is 1.0.6.6 Any suggestions here? I hooked my laptop directly into the DVR and tried logging in and it didn't work (I wanted to remove the DSL router from the picture). I've also tried muitple machines with the same results. Thanks!