AlexKing

Hi all ! Sorry for my bad english. I buy this card DS-4004HC® in China and i have problem with remote view: in IE brouser no image from cameras, only black screen. in software (server) i have image, but if i connect via ie explorer (even on this computer by entering a local address 127.0.0.1) no image. all plugins install, local web-server run. on the CD was only the Chinese software (skyvision). i download and try skyvision, netvision, unisight but no result, only black screen. pls, help me ! where problem ?? driver, codecs, hardware (but i try this card on 3 PC's) ?

I twice sent a request to the company Hikvision. but they have not yet responded to me.

the seller has disappeared and the assistance it would not be may be the identification of the processor can help to solve this problem? _________________ HIKVISION KY-20004-1 TMS HV DDVI602AZDK600 2003 TI CC-76A40NW B ________________

problem not in computers. i see and login in web interface. remote admins, pings ok. but i not see image from cameras from remote host. only black screen on each camera. problem in codec/driver for card. and the message "CH-01 Compress data error!" confirms it.

up problem not solved

no result... remote view with software "client" - black screen....

yes, all enable, shedule and network access. i try change bitrate, compress. but not result. local view in software - ok, remote view in IE - black screen. i try again Unisight software and find in log file "CH-01 Compress data error!" and all record files 0 byte.

all activex plugin installed correctly and low secure settings in IE maybe need add codecs in system ?