Charles

Hi Of course Before asking for any help, I tried three differents methods I've found on Aver support site and on their FAQ : None works (!) Password and custom settings are still presents. What a nice support for a security product isn't it ! :/ On the support site, there is too a subject on eb1304 password resetting wich redirect to...site index...fun site/service I contacted Aver on their mail support too and I just received an answer so I'll have to test, I'll tell you all the result... -------------------------------------------------------------------------------- Okay...I just received a solution from AverUSA mail support and it works perfectly, contact them by mail and they'll help you quickly/nicely. To finish I add this : I'm a crazy bloody french Aver victim ! I revised my opinion on the hardware product itself but concerning Service, Aver in France is absolutely not honnest, they always try to stole their clients asking for a charged product's return. Realy a shame ! AverUSA should learn them respect...

Hi Scott Thanks for your replies. I'm tenious so I don't plan to sell it right now. I want to have a look on its parts but before I'll try WendyWei's procedure, I will contact her right now...

Hi Scott Dealer doesn't have any Aver technical knowledge. They only refer to datasheet. I was awfully depicted to see how they are unaware about their products. But Aver is still able to propose me to pay for reflashing it I've already decided to replace my eb1304 by another product and another provider, even if I get ride of password. Absolutely not with an Aver product. It was my first and last attempt I already tried to contact WendyWei by PM'ing her, but this site doesn't allowed me to do so cause I had less than five msg ! Aver doesn't seems to know about this procedure...I hope it's not a way for her to find some targets but I would try anyway

IE can be launched via Wine.

Don't you know the reset cmos jumper usualy found on embeded products ? If some bad person have access to it, I believe he'll format its disk, or even simpler to do directly on site : destroy it. There is NO sure local security in electronics. By OWNING it you're able to give its serial, fax the bill, etc. And what could I think when a robot-like person stupidely repeat me four times this same things, ignoring I am the legal owner of the product, needing an immediate solution instead of loosing time, nerves & money ?...Aver sucks, a lot.

If you lock your EB1304, you can't reset password at all. Getting off the battery don't change anything. The lone way is to send back this **** to Aver for reflashing it. You'll have to pay for reflashing and transportations. As these moneysuckers says "For security reasons" :/