Solarfall

Hi everyone.I've got strange errors with two of our AV776w DVRs.Our customer called us,that 8. camera's picture is too bright.All right,that's not a big deal,we've changed the lens of the camera.but the error stood still.We've changed the hole camera,but the picture is still too bright.We've adjusted the brightness with the software,but it was getting worse. Today i was shocked,that the camera is not recording any movement at all and another customer called us with same problem.So two DVRs with same error.What's wrong?I've made software and hardware reset too.Is that a serial problem with AV776W DVRs? I'd appreciate any help.

Yes,it's interesting really...today a guy came from the ISP...maybe the boss...it's a small private ISP. They are using microtik router and something was wrong with dest-NAT.It wasn't working with default 80 port,but everything was fine with 122 port.It's strange,but working. scorpion your website is great,congratulations!I just wanted to thank you the informations you gave me!

Thank you scorpion,but the problem was solved.Something is wrong with the customers ISP.Everything is working fine with other ISP.By the way...the isp gave them a new router and it ruined everything...so they have to have a friendly talk with their provider

HI, I have a really annoying problem with our AVTECH AVC776W Digital Video Recorder.I would like to watch the live feed through the Video Web Server software,but it's working only in LAN,i can't watch it from home.Everything was set up correctly.After that the lan was crashed also.I made a hardware reset,the LAN came back,but i can't see it via internet.What could be wrong? I'm a technician and our customer is nervous a bit... I would thank for any help.