oldbob

I really hate to have to ask, but... I bought a Swann megaflood cctv USB DVR system. First of all my PCTools blocked it, but allowed me to by-pass it, but it then cancelled that on the next boot up, became increasingly difficult, and having now spent about eight hours talking to Swann, deleting my PCTools, knocking out my Norton, installing, reinstalling, deleting, screaming, and jumping out of the window, for the last three hours all I get is that it cannot find DVRConfig.dll. The Swann site doesn't appear to have it: the dvd supplied certainly doesn't have it, and a search of the internet finds nothing at all. All that Swann said before they went back to their wives and girl friends was that didn't understand how it was going wrong Now, I know that you young twiddly fingers can solve all the stuff which us seventy year olds can't solve, - so please - has anybody out there got any idea how the heck I get out of this one?

Although, thinking about it, the pubs shut in about two hours, this being Sunday and Briatin, so I might just try the alternative. Mind you, it didn't worlk last night: all I got was a hangover. Bob.

Thanks: will try that now, - well in about five minutes, - after I've entered a period of silent prayer and voodoo curses onBill Gates. Thanks, Bob.

Thanks for advice and - video. Yeah! Computer cide, printercide. Kill the lousy Mechs. Trouble is, I've now tried to load the soft onto a couple of old computers which have no Norton on them, and still can't get past the apparent disappearance of the DVRConfig.dll. Tomorrow, I am going to get my entire system wiped and reinstalled, then see. If that doesn't work, I'm gonna go looking for Gates with a hatchet. Thanks, Bob.

Many thanks for the reply. It is undoubtedly better than the solution I was about to try - a bloody great big hammer!! Bob.