I'm new here, but may have a problem posted to by some users of similar DVRs.
My DVR is a "Gadspot GS2002", which uses an activex control from "zhuhai raysharp technology", the activex control is named dvrocx.ocx. The DVR manual and DVR-based UI look very similar to qsee, avtech, and a couple other DVRs I've seen so I suspect it is of similar lineage. It uses an h264 codec.
My problem:
I have configured the DVR, and have it actively working. I can use it fine locally on an attached monitor.
Remotely, on the local area network, I can log in, but I get no picture from cameras (it actually shows a dark grey screen) either live or replay. I get no errors, just no video.
The thing is that it does work on some machines and not on others (worked on a vista x64 machine, a vista x86 machine and a win7 x86 machine, failed on 6 others). Because of this, I know it is not simply a malfunctioning or misconfigured DVR or network problem.
I've been trying to troubleshoot this with the vendor for over 5 weeks now, including multiple rdp (remote desktop) sessions with their tech support and engineering. The first one they disregarded because it was in a VM, so I set up a dedicated machine for them to do whatever they wanted on, but they've not been able to get it working there either.
I really suspect there is a problem with their dvrocx installer assuming some dependency on the machine which is not there, but they can't seem to figure it out.
Does anyone have any wisdom with these, or am I getting what I deserve for buying a sub $200 DVR?