malfregeot

I am the new director at a Child Advocacy Center. We coordinate and provide services for sexually abused children... including recording interviews to be used in court of the children so they don't have to repeat the experience again and again. When I started at the center we already had an American Dynamics 9 channel EDVR. Of course I have nothing else besides the manual and no contact to help. I am the only staff person. My problem: I can't get the recordings of children from the EDVR onto a CD or SD card. I can get it to transfer 90 seconds onto a 2GB SD card, but it won't transfer more than that. I can get it to transfer 10 minutes onto a 700MB CD but not more than that. I need to be able to transfer interviews that are 30-45 minutes. Does anyone have any idea what I'm doing wrong? I'm not sure this was the best system for my needs, but it is what I have to work with and we don't have money for anything else! Please help!

Thank you! Thank you! I still haven't quite figured out the network thing... apparently the Client wants me to have a user name and password that I don't have... but that is not a big deal! I was able to complete the firmware update and just burned a 23 minute forensic interview of a child onto a CD! Only being able to burn 30 minutes isn't perfect... but it is a heck of a lot better than what I had and should cover more than 75% of our child interviews!! Amazing! Thank you!

It is an American Dynamics ADEDVR004032 EDVR (9 channel). I hope there's a way to pull off the full 30 minutes because otherwise the courts won't use it because the defense attorneys will claim it has been edited! I'm not positive, but I think it is networkable, I just have no idea how to access the client application or pull the video off. I really appreciate your help so far. Just having someone to discuss this with makes me feel less helpless!

It allows 4 types of export: CD JPEG, CD AVI, SD JPEG, and SD AVI. I know enough to know that JPEG is a still image, so I haven't chosen that. After I choose one of the AVI options I am brought to a menu screen with the following options: *Video Mode (where I can choose Full or CIF) *Audio Mode (where I can choose Right, Left, or Disable) *Time (where the SD allows me to from 10 seconds to 90 seconds in 5 second intervals and the CD allows me to go from 10 seconds to 10 minutes) *Save (where it starts the transfer) I can't imagine the 2GB SD getting filled after 90 seconds, but I'm not certain. The manual for the EDVR indicates it will transfer up to 30 minutes onto a CD. It doesn't indicate any limit on SD cards.