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It sounds like windows is blocking active x for playing back video. Try the following solution for playback issue. http://www.cpcamglobal.com/support/support%20doc/playback_black_screen.pdf

I wouldn't install this one on your dvr. We have tested it yesterday on a couple of models and they all meet a serious problem with the BNC output after we updated them. On the VGA it looks fine, but BNC is nothing more than unbelievable terrible... Everything shows up double... Did you tested this version. I have tried this version 1008. It works fine on my dvrs. i am guessing that the double image issue sounds like the dvr switch to PAL after upgrade.

anyone knows new f/w for avtech / cpcam version B dvrs? thank you in advance.

do you know the upload speed for your current internet connection? if it's only 512K, then upgrade the network speed is definitely help. cheers,

if you want to change saved user name and password, just select the ip address on the address book, and click on "edit" to change it. if you don't have admin password, you would need to reset your DVR back to default then. usually you can find "reset default" in the DVR menu > system. cheers,

avtech just released new eagleeyes app for android phone. it could use on avtech / cpcam h.264 mouse control models & ipcam, but not sure about previous models. official link: http://www.eagleeyescctv.com/soft.aspx?SoftID=s06 you would need to apply for a free account and then log back in to download on your phone. cheers,

CPD502 = CPD502ZC. They are same model. From my CPcam sales told me, "z" means ROHS certifcated and "C" means CD burner.

AVC761ASV = CPD561ASV Try this one - http://www.cpcamglobal.com/support/firmware/CPD560AS_561ASV_1276.zip good luck!

feel sorry about your story. CPD507HC seems like older phased out model. I got my last order of CPD507HC from CPcam like almost 3 years ago. From my own experience dealing with CPcam..... if the DVR has hardware issue and the warranty is expired, there is not much they can do except asking you to contact your original dealer. of course, if you pay them to replace a new main board, that's another story. Good luck for you and your new love.

i don't know is there any other way to do it...but their tech support said that's because hardware limitation....

try http://www.cpcamglobal.com/mobile/mobile.htm

give a try: go to search and system list to see if u can reach the date you want. if not..then..try with full list

digi gurad DG1648 = cpcam cpd537 u propably can find some cpd537 firmware on google.

Actually don't know about framerate rate change issue. but I know there is no live audio over internet.

yes, it is a day&night camera, no IR cut filter inside. the camera was installed at an open space, so it's really bright out there when weather is good. We only have problem with that camera at daytime. If I use a #5 welding mask glass on camera, is the camera still able to see things at night? many thanks[/img]