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It sounds like windows is blocking active x for playing back video. Try the following solution for playback issue. http://www.cpcamglobal.com/support/support%20doc/playback_black_screen.pdf

avtech just released new eagleeyes app for android phone. it could use on avtech / cpcam h.264 mouse control models & ipcam, but not sure about previous models. official link: http://www.eagleeyescctv.com/soft.aspx?SoftID=s06 you would need to apply for a free account and then log back in to download on your phone. cheers,

anyone knows new f/w for avtech / cpcam version B dvrs? thank you in advance.

I wouldn't install this one on your dvr. We have tested it yesterday on a couple of models and they all meet a serious problem with the BNC output after we updated them. On the VGA it looks fine, but BNC is nothing more than unbelievable terrible... Everything shows up double... Did you tested this version. I have tried this version 1008. It works fine on my dvrs. i am guessing that the double image issue sounds like the dvr switch to PAL after upgrade.

do you know the upload speed for your current internet connection? if it's only 512K, then upgrade the network speed is definitely help. cheers,

if you want to change saved user name and password, just select the ip address on the address book, and click on "edit" to change it. if you don't have admin password, you would need to reset your DVR back to default then. usually you can find "reset default" in the DVR menu > system. cheers,

CPD502 = CPD502ZC. They are same model. From my CPcam sales told me, "z" means ROHS certifcated and "C" means CD burner.

AVC761ASV = CPD561ASV Try this one - http://www.cpcamglobal.com/support/firmware/CPD560AS_561ASV_1276.zip good luck!

feel sorry about your story. CPD507HC seems like older phased out model. I got my last order of CPD507HC from CPcam like almost 3 years ago. From my own experience dealing with CPcam..... if the DVR has hardware issue and the warranty is expired, there is not much they can do except asking you to contact your original dealer. of course, if you pay them to replace a new main board, that's another story. Good luck for you and your new love.

i don't know is there any other way to do it...but their tech support said that's because hardware limitation....

try http://www.cpcamglobal.com/mobile/mobile.htm

give a try: go to search and system list to see if u can reach the date you want. if not..then..try with full list

digi gurad DG1648 = cpcam cpd537 u propably can find some cpd537 firmware on google.

Actually don't know about framerate rate change issue. but I know there is no live audio over internet.

I have read many posts here and learned a lot. Really appreciate. I got a question about the color on my outdoor camera. I installed a Hi-Res. outdoor camera AVC872 with a 5-50mm DC auto-iris lens. Everything looks perfect at night, but the color is like washed out and the image become blurry at day time. I have tried all the switches on the camera, but still ugly under sunshine. why is that happened? Is there anything I could do on the camera or lens? or just return it to my supplier? Thank you JK

yes, it is a day&night camera, no IR cut filter inside. the camera was installed at an open space, so it's really bright out there when weather is good. We only have problem with that camera at daytime. If I use a #5 welding mask glass on camera, is the camera still able to see things at night? many thanks[/img]

give a try to CPcam (718-205-8585) they did carry AVC773W. maybe they still have spare PCB for you.

This DVR doesn't support more than 1GB USB drive or any external HD. When you plug in compatible USB drive, there is pop up message " USB Connect" on your screen. for the network, just make sure you are able to search out device from video server E software. if you can not search for it, check out your physical connection and try with a new ethernet cable.

AVC760 doesn't support GPRS/3G mobile viewing.....

Anyone know about Viewgate 32ch 240fps card? I need to connect an avtech PTZ camera (AVP311) on it but just can make it work. the protocol is pelco-D and ID on camera is 001. I put those setting to DVR but no response from the camera. I connect this camera to a AVtech dvr and it is working fine, so the camera is ok. I just don't know where did i go wrong. could anyone help me on this please. need to have this job done before weekend. thx so much.

What's VC lens and DC lens? what's difference between these two types lens? Thank you so much for your help.

get a broadband connection (DSL or cable or T1) 56K connection will make you screaming to video streaming. router is not necessary if your broadband is only for DVR.

backup with USB flash drive. AVC761 allow you to use USB backup video. it supports up to 1GB memory drive. that's lot more better than 500mb download good luck

any anti-virus software or firewall running on the remote PC? Check the status page on your router. If you see a private IP (i.e. 192.168.1.47) taking space of external IP on your router, then you probably need to create another port forwarding on you modem. Verizon's modem sometimes is also running as a router. Or, give a try to reboot your router. home-use router sometimes need to restart to be waked up.

personally, i have tried this dvr. just like other avtech dvr, this one could upload snapshot to a ftp server when there is event or alarm. So, maybe you could try to make a timer,so it will send out a signal to DVR I/O (false alarm). then DVR will take it as alarm in, so you would have your snapshot to the ftp whenever you want. just a little fantasy here.