juiceup

Hi - Please can someone advise me how to install a new hdd into my dvr. Everytime i try to install a drive i get a HDD error. WHY????? I know the unit works as i have seen it working with a friends hard drive from there dvr. so i know its me who is doing something wrong.... Is there a idiots guide to installing a new hard drive ? Do i have to format the drive before i install it - i know its me not the unit What am i doing wrong.? Where can i send the unit to have a hard drive fitted if i cant do it... I appriciate you need to know what you are doing with these units - so any help would be gratefully recieved. Please can anyone help asap.

Thanks for the reply. The unit has a hdd enclosure on the side of the dvr which has a key to open, once open you have the normal ide cable and power cable to fit the hard drive. when you turn on the machine all you get is a blue screen and a hdd error, like it cant find the drive. Just like when you fit a hdd to a pc and it cant see it in the bios. I have set the drive to master, but it just comes up with a hdd error. - i know the unit works as i had a friend test it with there hard drive and it worked perfectly.. i tried to connect their drive to a pc - but windows doesnt reconise its there, - hence my thinking its in the format/setup of the drive....which wont allow me to put a new unformatted drive in the machine.........without some software....... i may be wrong... any more ideas.... please

thanks for the reply. sorry its a odd make its a sdvs-m 4120m. is all that is on it...4 channel dvr but i cant find any info about it..... hope this helps or means anything to someone..