magohn

Hello all, Ive searched but cant find any information on the ACM-1231's option of a "Profile Pack". What is this and what benefits will it give me to use a profile? Where can I downlaod a profile pack? Bit of an ACTI newbie - any advice appreciated. Thanks all

Yes, the whole camera was requested. Fast turnaround though - just over a week form me to them, and back to me...

To finish the story off - Acti issued a RMA return and I got the camera back yesterday and repaired. As the prev poster, they replaced the glass to the one pictured above. The rubber IR ring now protrudes through the glass - issue seems to be solved. Only set it up last night and so I still need to dial in my settings. but as you can see the "spots" are now gone...

Update: After contacting Acti, they sent me a RMA # to return the camera. I sent them screenshots and they immediately issued an RMA - I will check back to report any progress.

I agree - not sure i can support attaching "small pieces of sticky tape" to fix a $500 camera. I contacted Acti support and filed a support ticket - fingers crossed for as new glass. THANK YOU so much for your post and information. I would still love to see a night shot with the new glass attached...

PLEASE do fit the new glass and report back. I would be very interested in your results!

Hello all, Thanks so much for all your feedback on the camera. It has really helped as there is little info on the net for the 1231 other than the manufacturers blurb. I semi-fixed the issue by installing a "dawn-dusk" auto-security light. I can see what I need to see (side of the house) and so I am content. I still need to fix the IR bleeding into the lens by either: a) Finding a rubber washer to add more packing between the glass and the lens. b) or Disabling the IR's Here's a pic of how the camera works now: Thanks again! P.S. I doubt I would buy the Acti 1231 again - $500 for these issues is not acceptable.

....and a full res picture:

Hello, I dont run the camera in megapixel because the other 5 cameras on the network are all 640x480. The CCTV software I am using resozes the viewing window to the resolution of the camera and so if one camera is at a different res than the others, the viewer has to manually resize the viewing window to see the full picture. Here's a pic from last night without the glass cover over the lens - no more IR reflections but still weak quality compared to your excellent shots. I need to figure out why the IR's are reflecting into the lens with the cover on. I have screwed the cover on as tight as possible but the IR's still bleed through. Thanks all.

Well it has a var-focal lens so its not possible. Could you post full res images please. What is the compression set to? Can you take a pic of the lens cover and a pic of the lens with the lens cover off? What firmware is in the camera? If its OK I will post the full res tomorrow as night-time is here and the image is degrading fast. I will take one tomorrow in full daylight. Thanks for all the help! Firmware Version = A1D-220-V3.12.13-AC

I would hope the engineers at Acti would match the angle lens to the IR's on the camera. I will post a new night image (without the glass on) as soon as I get one - thanks! Daytime pic of the Acti -

Thanks for all the suggestions. I will attempt to address a few: AFAIK - I cannot turn off the IR lights on the Acti. I see no option to do this in the latest firmware. Lighting - The eBay cam has an extra LED illuminator as we have a coyote problem and we needed to see across our fields. The Acti is using the stock IR's BUT there is a large "normal" secuity light on that corner in the pic but the Acti is still almost unusable at night. Im most disappointed on the level of reflection into the lens of this Acti - I will try tonight leaving the glass cover off the lens and see how that works. Its warm and dry tonight so a night without the cover on should not do much harm. I guess I just feel that for a $500+ megapixel camera the quality at night is akin to my $25 USB cams I have. Please keep the suggestions coming - much appreciated.

Hello all, I purchased the ACTI 1231 after reading excellent reviews on the net. Since installing the camera I have always been majorly disappointed in its night time performance. The lens seems to pick up reflections from the circle of LED's around the camera. I tried tightening the lens cover to make sure the rubber seal that lives around the lens is blocking out any reflections from the LEDs. This made no difference. The camera cost $500. By comparison here is a pic from the ACTI (top) versus a pic from one of those cheap Chinese eBay PTZ cameras ($75). What am I doing wrong? Thanks! ACTI CHEAP PTZ

Thanks all - turns out I fixed it accidentally. I had to re-route some CAT5 cabling and since then its been perfect. One of the cables went to the Axis 215. Im guessing a bad connection someplace in the cable.

Will do - thanks!