joshrountree

I feel certain the grey wires are going to the crash bar. The 4 very thin wires (blue, grey, black, yellow) go through a hole in the door and through the hinge.

I don't have an exact model (going today to get it), but it looks a lot like a Sargent. And I think it's a rim device. I took a picture of the wires, once I get the manual I can make sure they're right. Maybe it has a bad ground and can't dissipate the current after the relay timer fires?

I'm not sure on the model, I'll have to check next week when I'm on-site. Not sure on the latch either, I know when power is removed the door locks, so it's fail-secure right? I don't know if that corresponds to high energy latch retraction or not.

Fairly simple building, 15 readers, 4 levels. Replaced a Secure Perfect system that was installed in December 2003 with a Software House CCure system. New panel, new HID readers, new j-boxes, kept existing wiring and door power supplies. We have two doors that won't lock, after you swipe enough of the voltage stays energized to keep the door unlocked. We've re-crimped the b-connectors at the crash bar with no luck. After we swipe and the door unlocks, we can pull the relay and the door will lock. Sometimes it will lock after the first swipe, not always, any swipe after that and the voltage stays. System was very functional/reliable before the switch, and it's 2 doors. Any ideas? My installer tried flipping the wires at the relay, switching negative instead of positive and no luck. He wants to try a diode next.