paowens76

Hi Guys, I have another GV-800 system with problems. The software keeps shutting down and re-starting sometimes it only exits other times it re-starts windows. I thought it may be corrupt video files but I have deleted all the video files and executed the repair database application twice. Has anyone else came accross this problem??? Any help as usual would be appreciated. Cheers, Paul.

Hi Guys, What ports do I have to open in order to view my cameras via my web browser??? Thanks, Paul.

Hi, I have used port 81 as port 80 was already in use. How do I access this now through my web browser??? Thanks, Paul.

Hi Guys, I'm trying to increase the size of the playback window on my system. When I go to audio/visual log the single view displayed is in a very small window, I know I can increase the size by clicking zoom but I was wondering if there is any way of increasing the size so when I go into the log the single camera is displayed alot bigger without having to zoom in on the image. I have a customer who claims he could do this on his system before it came back in for repair!!!!. Thanks, paul.

Hi Rory, I have set the size to 720 X 480 but it's still not filling up the whole window, any other thoughts???? Thanks, paul.

Hi Guys, I'm trying to save mpeg4 files from the geovision system directly to cd. Here's what I did Went to video audio log. selected the clip I wanted to save. Clicked the avi button. changed the directory to my cd writer directory. Clicked save. Got the following error: Merge error! saving avi file occurred error. Has anyone been copying avi files directly to cd??? I know I can save them to the C: drive and copy them from there,but I don't want customers to be able to exit out of the system( for obvious reasons). I'm using software version 7.04. Cheers, Paul.

Hi Jasper, Thanks for the suggestion, it's just with the old versions of the software I used a re-writable cd and formatted it with nero InCd so it showed up as a mountable/removable drive and I could copy the video files straight on it!!. Because it's been done before the Boss now thinks we should still be able to do it with the newer version of the software. I've been in contact with geovision and they never even knew it was possible to transfer video files directly this way, so I don't really hold out much hope that they will answer this one for me. Although the new software is really alot better than the older versions I might have to stick with them for now unless anyone can help me out with this. Cheers, Paul.

Hi, I know this has something to do with the drivers has anyone got some instructions on how to install these drivers???? Paul.

Hi, I just want video to record on this system but when it starts up I get this error INITIALISE DIRECT SOUND FAILED. When I go into view the video/audio log I get the following error. CANT PLAY BACK THE AUDIO STREAM, NO AUDIO HARDWARE IS AVAILABLE, OR THE HARDWARE IS NOT RESPONDING. I've looked at all the settings and nothing seems to stop the error, It's not a major problem as the video logs are there and playable, You know what customers are like when they see any sort of error. Cheers, Paul.

Hi, Just thought I would let you know how I eventually solved this problem. I had to install the drivers for the GV 800-4 from ver 6.02 cd as they were not on the 6.05 cd. I then installed ver 6.05 software onto the system and it's working fine now!!! This might be a help to someone else in the future...Again thanks for all your suggestions. Paul.

It's an sis 650 chipset..What's really bothering me is that this system has been running trouble free for 15 months the only thing I have changed is the hard drive. I swopped it like for like 200 gig western digital for 200 gig western digital... It's a real pain in the ass...I re-installed the card and the drivers exactly the way it says on the goevision website... Paul.

HI Scott, I'm using v 6.02 and yes I've installed the drivers via device manager and still the same error. Paul.

Hi Scott, The systems H.DD failed prior to this it has been running for the past 15 months no problem I did not build the initial system but it has worked fine since it was installed. I did a fresh install of xp on a new drive wd 200 gig the same make and capacity as the previous one. 1st partition 20 Gig D: 180 gig. Installed card then drivers for card then installed software on D: Drivers showing up under Sound video and Game Controllers are GV804V3 Audio#A GV804V3 Audio#B GV804V3 Audio#C GV804V3 Audio#D GV804V3 VideoCapture#A. GV804V3 VideoCapture#B. GV804V3 VideoCapture#C. GV804V3 VideoCapture#D. Still getting Key Pro error Thanks, Paul P.S It's a GV-800-4way

Hi Scott, Did that ok didn't sort the problem so I reloaded the 6.02 software and it's working fine now...Go figure?? Thanks for your help, I've just started working with these cards so It's great to have somewhere to go if I'm stuck as I have found the tech support at Geovision a complete disaster it's good to know there are some people who actually know about these systems!!! Thanks Again , Paul.

Hi Scott, Thanks for your reply.. There was 1 camera disconnected which I put back on..also channell 7 and 8 are showing video loss but there is nothing connected to them. Is there any way I can stop this happening??? Thanks, Paul.

Hi All, I have a Gv 800 system that is recording for two or three hours then it freezes up completely!! only the mouse will work and I cannot shut the system down properly. The system specs are below and this seems only to have started after I burned some footage onto a c.d.I have tried re-loading the software (ver 6.05) onto the other side of the partition D: updated all motherboard drivers still the same result. Any help Appreciated System: GV 800v3 16cam Card D-type Win XP celeron 2.66 gh 1gb ddr ram gigabyte ga 8S651mp-r2 mb sis 651 chipset geforce Fx 5200 video card

Guys, I really do appreciate all your comments and suggestions Thanks!! I think I was starting to realise the guys at geovision don't know what the hell they are talking about. Andy: I got rid of Norton already when I built the system initially also disabled onboard video. Jasper: No conflicts on Device manager list, ran western digital extended HD test and it Passed. Going to run a RAM Utility next I have installed a new HD and am recording onto that to rule in or out HD trouble after that I will try what you suggested Loop.Again thanks for all your help without you guys I would have been completely stumped. Paul. P.S These cards should come with a health warning!!!!

HI, This system is still giving problems. Geovision recomended I defrag the hard drive which I did and left it recording over the weekend It froze after two days. I went back in and analysed the hard disk again and it said to defrag it again!!! The video files must be getting fragmented somehow would a change of hard drive do anything for this or am I wasting my time, Is there any way to schedule a disk defrag every other day??? I'm really stuck with this one. Paul.

Hi Guys, thanks for all your suggestions, hopefully I will get around this problem. I have been in contact with geovision tech support in Tiawan and didn't get any really useful information from them (as well as waiting 2 days for a reply). Thanks Again, Paul.