Someone from Tech Support Guy Forum referred me to this forum, and I so hope that someone can help me.
I have recently purchased a used 4 camera security DVR system. When the cameras were hooked up, they record fine and look good. I went to transfer the video to a computer to review better, and can't get it to show up. The computer recognizes that the drive is there, but it won't show up under my computer. It does show up under control panel:system: device manager. I don't want to format this drive via the computer, as not sure if it will mess with the original set up.
The recorder is DVR-MJ14. It is a Chinese based company. I wrote the company to see if they could send me an online set up and manual, but so far no answer. Does anyone have any suggestions? I have done a search online to no avail.
So what I am looking for is the software and the manual, or something that will help me be able to back up the contents to the computer.
Thanks for any help you can give.