skipvb

Hi there I recently brought a AV 760 DVR and I see that it has no usb backup option so I am having trouble backing up the videos from the DVR hard drive to the computer. I have connected to it via a local network with the supplied AP software I can get into the backup menu which has an event search but when I click backup I get an error message "Channel cannot be left empty" when I click on the channel scroll bar it is blank not allowing me to select channel 1 so I cannot back any data up. Any help would be greatly appreciated. Many thanks skipvb

Thanks for your reply I am not sure which DVR version it is SATA or IDE (Is there an easy way to find out)? I lost the AP software disk so I downloaded it from the web I have tried two versions of video viewer 01.1.3 and 01.3.0. Not sure if this helps.

Hi ive just broght a av 760 DVR wit one camera. I have managed to access the DVR through my router locally IP 192.168.1.69 Port 80 both with the supplied AP software and internet explorer. But I am now having difficulty accessing it remotely, I have read various forum threads with similar problems but I am still not quite sure how I to access it (Do I access it via the software? I have my IP address for the computer is this the same as the router?) Any help with his problem would be greatly appreciated. Many thanks in advance!