BassTeQ

I didn't receive your email, will PM you my address. I'll get the camera back on the network and configure my firewall so you can access it.

I can grab the file /davinci/ipc_db straight after I do a TFTP recovery, but if I go into the web interface and change anything, the camera crashes and I cannot access it again without a recovery. So I cannot get a copy of the file /davinci/ipc_db AFTER I try and change anything in the web interface.

Check for what though? that the file exists? Can you please be a little more detailed in what to check for? Thanks

I can do a TFTP, that's easy done, I'm not sure what/how to test the IPC ?

What is the current firmware? Version 5.10 Can try to restore using TFTP. Thus there is a formatting section. Yes I can restore using TFTP You can try to eliminate some of the problems. I'm not sure exactly what you mean? I don't know exactly what the problem is. When all this is telnet access? I've not tried to enable telnet.

Hi all, I've tried using a AC/DC adapter, and a PoE switch, same result. After I try and save a few settings the camera bricks itself I know the switch and adapter both work as I've used other cameras with them. Cheers

Hi all, I'm having an issue with a DS-2CD2332-I camera, has been working for for a few months, then all of a sudden stopped appearing on the network. The IR light would come on as it does during boot for about 20 seconds, go off for about 20 seconds and loop this process. I'd sent it back to china, they supposedly sent to to hikvision to repair it. Few weeks my camera was returned, plugged it in and same darn problem!!!! I wasn't going to send it back again, I wasn't confident it would be fixed, and the cost of postage "again" wasn't worthwhile. Did a bit of reading and thought I'd try the TFTP recovery. I did this process and voila, camera works! But, as soon as I try and go save some settings in the web UI, it comes up with an alert "network interface has been disconnected" and the camera seems to brick itself again, arrggghhh! Any ideas? Cheers

aliexpress

I'm setting it up at home for now, I know my router is working fine. Actually I did have this exact problem at another job with the same model NVR that it will not update the DDNS, so I ended up setting up the client router to do it.

That's the fallback plan, just silly that's its not working when all has been setup as required. Any idea whats the support email address is for hikvision?

Changed from DHCP to static, it sill won't update the no-ip host

Screen shots attached. The NVR supports the DDNS so it should work. I'm not sure of the capabilities of the customers router yet so would prefer to get the NVR working!

Firewall is open all ports outbound, if I run the windows no ip client it works fine, but the NVR is not doing any updates.

Hmmm doesn't appear to be working, rebooted NVR, IP still hasn't updated.

Thanks will make the change and report how it goes.