akelley

Using it with our own developed Ksenos VMS. According to forum rules i'm not allowed to link to our page though So do I understand correctly that you are not actually dewarping the stream within Ksenos, but merely selecting the already dewarped stream via ONVIF? As I mentioned, I cannot seem to get Avigilon to do what you are doing, and what a $3 Android App (IP Cam Viewer Pro) can do. Are you planning to incorporate dewarping capability within Ksenos so that you can take a warped stream and dewarp in realtime? For example, either a live stream from the camera, or a recorded stream which can then be played back and dewarped to any view the user wishes? Mobotix does this very nicely, but it's all done inside the camera. The benefit of course is that while you are monitoring, you could be viewing a dewarped view of a single doorway, for example, but you are actually recording the full, unwarped stream, so that you can always replay to see what you might have missed while you were looking at the door. Definitely a benefit over a standard PTZ camera.

Just keep in mind that audio recording is only available in Standard and Enterprise editions (not Core). By the way, you can always contact an Avigilon rep and they can get you a fully working license for evaluation purposes (even the full Enterprise version) so you can see how well your particular model cameras work, including the audio. But there's a good chance you'll be hooked, as their software is very good at what it does.

Bye!

There are two scenarios: 1. The viewer only wants to see the dewarped stream(s), in which case, the dewarping is done 100% in the camera. 2. The viewer wants to record the raw, warped stream so that it can be dewarped upon playback (or perhaps in realtime) in anyway which the user requires (requiring the NVR to dewarp the stream). Mobotix cameras (Q series) provides both scenarios to the viewer. The camera records the raw footage, while providing dewarped views as streams (which a separate NVR could record), but since the raw stream is always recorded, the user has the ability to dewarp a playback stream at any time. Even if the NVR has no capability to dewarp the raw stream (or raw recorded stream), the camera can still provide specific dewarped streams to the NVR for recording, which is what I want Avigilon to be able to do...simply access the different available dewarped streams from the Axis M3007 camera.

They very well may support ImmerVision, but this does nothing for this problem. It's interesting because in my communication with Avigilon support, they keep thinking that I want Avigilon to do the dewarping (hence the "Yeah, but we now support ImmerVision!" response I keep getting). I keep telling them that the camera does the de-warping in the camera, and all the developers have to do is to allow the user to select which stream from the camera they weant displayed - no dewarping within Avigilon required. Even the most basic ONVIF support does this, yet somehow, Avigilon is not 100% ONVIF compliant, or they're just being lazy in not allowing the user to select the different streams. As I said, if a $3 app on my phone can access any of the streams, Avigilon most definitely should. It would not take one of their developers probably an hour to implement this. And I'm not saying that their support is non-responsive; they are wonderful and respond to my inquiries and follow up quickly. It's just that they can't seem to make this very basic feature work, which is a shame, for the money I've invested in their software.

What is the driving reason why you're looking at Synology? Is it because you want a "turn-key" solution that includes the hardware and software pre-configured to run out of the box (minus the setup of your cameras)? If so, I wouldn't go with Synology - they are not a surveillance or IP camera company. But they do make excellent NAS devices. To get a true turn-key solution, look at Avigilon, Axis, etc. They make both the hardware (server/storage and cameras) plus the VMS. Otherwise, you're in the right place to research how to put together a good system on your own! So, pick the cameras that work best for you. Then a compatible VMS system that meets your needs; the hardware to run it will be dictated by the VMS system requirements. And if you want to use a NAS for storage, Synology makes a good one

I wish the good folks over at Avigilon could get this to work! I've had a request in with their development team to support this camera for almost a year now. It's quite embarrassing when a $2.99 Android app can access the different streams (de-warped), but yet my "let's just say more than $3 per license" Avigilon system cannot. For those Avigilon dealers out there, let your "people" at Avigilon know this, as they're probably the last VMS out there that can't do this!

Which Axis model(s) are you talking about specifically? I've got a M3007 hemispheric which ACC can connect and record from, but cannot access the dewarped views. I've put in a request with their development group several months ago, but so far, have not seen any new support for this camera. After reviewing most of the major VMS systems out there (Milestone, Exacq, etc.) I ultimately ended up with Avigilon. However, the biggest drawback is the much smaller range of cameras Avigilon supports. But for me, that's not a problem as the majority of my cameras are Axis, with a few Arecont thrown in. Avigilon does not support all of the Axis models, so make sure you check that your cameras are supported before you commit to paying for the licenses.

Many states have laws restricting audio recordings if one or more in the party are unaware that their voices are being recorded. Here's a recent situation where a police station had many security cameras installed, instructed the vendor to disable audio recording, but somehow they were recording audio anyway. This has now turned into a potential legal nightmare for both the police department and the installer. So, word of caution - if you are an installer, make sure you're clear on the laws in your state regarding audio recording (or wiretapping as it is referred) and follow them - even if what the customer wants may be questionable. If you're a private residence, I believe you still are held to these laws and cannot record someone's voice in your home if they are unaware and do not (or cannot) give consent. Of course, I am not an attorney (I'm just some guy on the Internet), so don't take anything I've stated here as fact or legal advice! Contact someone who is, and is familiar with the laws in your country/state/city/town, etc. http://www.nj.com/news/index.ssf/2013/12/listening_devices_in_edison_police_headquarters_secretly_recorded_discussions_of_officers_attorneys.html#incart_hbx#incart_best-of

Confirmed it works! Thanks for the responses, guys.

Does anyone know what version of ONVIF supports recording to NVRs? I have a Dahua IFCW2100 with the latest firmware, connected to Avigilon ACC5 (latest build). It's attached and can view video, but does not allow recording (either via motion or manual recording). I believe the latest Dahua firmware for my camera supports ONVIF 2.0, but I may be mistaken. Any ideas?

Okay, I just got a HIKVision DS-2CD2032-I and got it connected to ACC5 server via ONVIF. However, it does not give me the option of motion recording, just manual recording. Any idea what I'm doing wrong or what settings I need to change? ACC version is 5.0.0.62 (23396) Enterprise edition. Thanks

I just started experimenting with Arecont Vision cameras - nice cameras once you get focus dialed in. Anyway, I can't figure out how to disable the network activity lights on the back (ethernet jack). Those lights are very bright, so if you have the cameras in a dark room, they pretty much light up the whole room. You can certainly forget about using them for any "concealed" application. I have read the published API and there is no commands to do it, nor anything in the web interface. Just wondering if anyone has any experience with this and any tips for either covering up the lights, or figured out how to disable them. I'm a little surprised because all other major manufacturers provide this feature either in the web interface or through an API.

Thanks for all the helpful suggestions I am using their older AV3130M, AV5115, and AV2146 models. No real complaints in terms of performance so far, except with those stupid network lights. And yes, I've used duct tape on them already and it helps, but it's not an ideal situation. They may in fact end up as doorstops at some point...

I have not experienced this problem, but then again, I am not monitoring that number of cameras, nor on multiple servers. I have a single server with 12 cameras. I'm also using a Galaxy S4. In general, I am not impressed with the Android App. Avigilon needs to throw some more engineering resources at this, as their competitors have much more functional apps. Even some of the $4 third party camera monitoring apps are much better. They definitely need to improve the playback of recorded clips...not good at all.

Which specific model HIKVision camera did you test with Avigilon?

You right at least for now no motion recording I would suggest switch to HIK better camera anyway Are you saying that ACC 5 supports motion recording with HIK cameras? HIKVision isn't listed as a compatible camera on the avigilon site.

Thanks for the responses. It's not a big deal - I just had these laying around and was hoping to use them because they were cheap and they throw a good amount of IR light. ak357, when you say "at least for now no motion recording" are you implying that ACC will be updated to address this, or when Dahua releases a new firmware updating the ONVIF driver in their camera to support this feature? Just wasn't clear on what you meant by that comment.

I only wish that Axis had a D/N version of the P12 series. Unless you have a lot of light, these cameras aren't that effective. This is a general complaint I have of many of the newer Axis models that have come out, particularly in the cheaper M series - no DN capability at all. Don't know if that's more a product/marketing decision or cost consideration (or both), but really, at Axis level of quality (and cost) I think all of their cameras should have DN capability, or at least sell a completely BW version of P12XX.

Certainly doesn't bode well for them. And how can an email box be full? Come on, in today's day of practically free storage, there is no reason an email box would ever be full, unless it was inundated with spam and viruses, which is a whole different problem for them. Honestly, I haven't been impressed with Mobotix in the last 4 years or so. They still have the same stuff they were selling, just in different form factors. No new innovations. The Q24 was pretty impressive back in the day, but now all of the major vendors have 360 degree cameras that run circles around the Q24 that hasn't been refreshed since it came out 3 or 4(?) years ago. Maybe, like their products, they need to refresh their mail server as well

One thing to keep in mind is that Avigilon's supported list of cameras is much smaller than Milestone. However, if you're using one of the major brands, this should not be a problem. And yes, Avigilon is about the easiest software NVR I have ever installed, and it is very easy to use.

How is it in low light?

I have nothing to add to help the OP, but I just wanted to post that this is the kind of support response that p*sses me off. If someone from Exacq is reading this forum they should fire the head of tech support on the spot. Who the hell responds to a customer's query, after two days no less, with a cut and paste "check out this link here first"? Seriously? This is how Exacq wants to attract new customers? Pathetic. In 5 minutes, someone from tech support could have provided a response that actually answered the question or provided better guidance, and completely changed the potential customer's experience. I would expect this type of response from a no-name, cheap Chinese made crap company.

I've had two p3367s running for about six months now and I've only had three crashes. Two of those times were when accessing them through Axis's own Camera Companion software, and the one other time was unknown. A reboot in all three cases brought the cameras back online without problems. A review of the camera logs on both cameras showed nothing out of the ordinary. Someone suggested that there could have been a power fluctuation on the POE switch that was enough to knock them offline, but not enough to reboot them. Seems reasonable, but difficult to prove (or reproduce). I guess this person's point to me was make sure you're using reliable POE switches which are putting out adequate power on each port, and you don't have so many devices (cameras, VOIP phones, etc.) on the switch that could be pushing the limits of the switch. So if you're using less than "name brand" switches, power could be something to consider. So check the camera's log file just before the camera went out: what was the camera's internal temperature (was it low enough to kick the heater on which would increase power draw) - or was it too hot and the fan didn't kick on?

If anyone has used one, how is the image quality in low light? Am I correct that this does not offer a night mode (BW, IR sensitive)? Too bad, because a lot of covert uses are in low light environments where at least B/W would be useful. This also appears to be the path Axis is taking with their cheaper M line of cameras - none have night mode.