Hi! You should get an RS232 to RS485 converter. That will have 2 leads that you'll need to send to the receiver leads on the camera. The tx/rx is transmit/receive. You should be able to send commands to that com port through hyperterminal, but I don't know much about that. Do you currently have any software that will control that PTZ?
Ok, so it sounds like the DVR software is causing a system error that crashes the DVR. I suppose it's possible that some error occurs after multiple clients connect and disconnect. I would definitely contact the manufacturer if you can.
coryatintegrated replied to richard12781's topic in Security Cameras
It kind of depends on how far you need to see. If you're just watching a room, with the right low-light camera, you won't need IR's. But, if you need to see 150ft then IR is the way to go.