gooty

hi, after years of hassle from an ASBO neighbour, I finally took the police's advice in July, and bought some cameras. 1 x SECBO SDVR-B-P04 4 Channel CCTV DVR System (500GB HDD Installed) 4 x SONY CCD 24IR CCTV Blakc Dome Cameras 4 x 66 FT (20m) CCTV BLACK Camera Cables 1 x 12V 5A Power Supply AC Adaptor it came with the software DXClient, but when I connected the DVR by USB cable to either my laptop or desktop pc, it didnt show what the cameras were seeing or what was stored on the HDD. NB: It worked once for a few minutes, but hasnt since. the DVR's HDD didnt show up on mycomp like an external HDD usually would, but it was definately being detected as the dvr screen showed this and i also needed to click 'safely remove hardware' in windows when finished. I contacted the ebay shop where i bought it from (the manufacturer based in HongKong), but gave up trying to sort the problem out after going around and round in circles. the presence of cameras thankfully acted as a deterent (until 3 days ago). My problem now is that i urgently need to backup an incident before it records over. any help much appreciated

thanks for all the replies. the dvr comes in 2 models.... 1) USB memory stick backup (which has a menu option to do this), and my version which is... 2) PC-link USB interface (put a USB cable between the DVR and my PC for backup by software onto my PC's hard drive). Mine came with 'DX Client' software, which has only managed to detect everything properly once. (tried on my desktop XP, and my laptop Vista) However, I've just noticed that the pictures in the manual show screen prints of a software with 'PC viewer D6' noted along the top. cant find a genuine site for this on google. anyone know where i can get this from to eliminate it as a possible reason?