Hi guys,
Im having a nightmare trying to get the footage off my DVR and on to my computer to give to the police.
Last night I had some criminal damage to my property and the police are coming round to collect the footage. However as this is the first time I have had to extract the data I am having big problems!
I do not need remote viewing I just want to save the recording to my PC.
Im using DX Client which came with my DVR, I have installed it as it said, connected my DVR with a USB cable and then ran the DX Client.
All I get is a black screen with all the buttons I need to access the footage greyed out.
All I can click on is network but as I only want to view the already recorded footage I didnt think I needed this?
The instructions that came with it are not very clear but suggest you do not need to connect as a network when using the USB cable.
Im considering buying a new USB cable in case that is the issue but Im guess I might just be doing something wrong.
Can someone help me please before the police arrive???