Hi
Last month I purchased an 8 chan cctv recorder on ebay. Over the las week I noticed the recorder getting very hot. It would then shut down. Wait a few mins and it will work perfect again. This may last a few days, then shut down again.
Ive been in touch with the seller, and he replied its the hardrive faulty. Its a western digital 1 Ter drive. Ive tested the drive in my pc and is working fine. I then put the drive into a backup caddy and is working 100%. So I presume my hardrive is ok. I told the seller this and Im not happy in what he said.. He told me that PC hardrives wont work in CCTV Recorders. Ive never ever heard of this. Hope you can help me. Here is the reply below.
Many thanks
Ray.
Hi Ray,
A PC hard drive only works when you press "save" on a PC... in a dvr they are working 24 hours a day (even if you have motion detection set up, the dvr constantly records to the hard drive and overwrites every 30 seconds or so)...
Hence a PC hard drive is not recommended for a DVR - if they were, then manufacturers would not make purpose built CCTV hard drives...
As advised previously, if you want us to test the unit, we are happy to do so. If we find the fault is not related to the hard drive, then we will replace / refund, but obviously we need to test the unit before we can decide what is at fault.
Same for the remote control, if you want to return that, we can test it. Our return details are: