ittim

Glad I found this post, had the same issue with Sophos.

Hi All, sorry if i've put this in the wrong place. I've been given a loan DM sprite 2 unit which has a faulty net adapter, it works and is recording our footage until our own unit is fixed. However, i've a need to check the footage on one of the cameras, is there a way I can either hook up a vga monitor or access the footage directly from the HDD? Thanks

Hi All, Hope I'm posting in the correct place. we have a DM Sprite 2 which will no longer 'rewind' or play events. We can view all the cameras live but thats pretty much it. Any suggestions on how we can get it up and running again?

Looks like its all resolved. I found machines with incorrect ip's and machines riddled with viruses and a router that would not behave! Eventually i sorted all those issues out and got to the cameras. Went through it all with a fine tooth comb and eventually found a typo in the ddns hostname on the AVtech. Not sure how it happend as I copied and pasted it in! Anyway, once I set that straight (i also altered the port number as suggested) and away it went. Just want to say thank you to all that posted here. Very helpfull. Give yourselves a pat on the back! " title="Applause" />

Thanks Craig, pretty sure i did this to be honest. I remember having to input the details for my dyndns account. If I use the ddns on the cctv do I have to also use the pppoe setup? I assumed I didn't and that a static internal ip (192.168.1.10) with port forwarding on the router would be sufficient. Just a quick update, tried to access the clients network last night, turns out there are some serious problems. The adsl behaves erratically and the whole network is pretty shodddy. So i'll be ripping it all out and starting from scratch. I can't trust their set up enough to diagnose the problem. Last night for instance I litterally re-booted their router and it wouldn't come on line again for about an hour! Thanks for all the replies, i'll be back if things don't work out!

ok, let me know if i'm on the right track. Do i need a ddns client? or is this pre built into the DVR. Assuming it is do I have to then use ppoe? I hadn't previously. Otherwise do i need this... http://www.dyndns.com/support/clients/ I don't think the router supports ddns (its a 2wire 2700HGV) I assume the software client will know if the public ip changes and will then keep dydns upto date?

ok, i need to get my head around this. i have the same router as my client. Now i've just set port forwarding up and it gave me a public ip. I rebooted the router and went to check on my port forwarding and found it has changed. Now i suspect i know my client doesn't have any fixed ip's. I rebooted his router after having done the original setup. So i'm pretty sure that the public ip on my port forwarding must have changed. That being the case how does the dyndns know where to connect to?

Yeah i was going to give that a go. guess i'll have to get to the site again. was hoping to do it remotely.

if the external address on the router changes how will the url on dyndns know? is it possible i've not set it up correctly? i used the ip the the port forwarding gave me and added it as host with ip address. I tried a test using the dyndns tool and got this response An attempted connection to 86.169.XX.XX:80 timed out. This typically indicates that traffic to that port is being actively blocked by either a firewall or your ISP. So its pointing to the router playing up i guess.....

in an odd twist... i've just asked the client if i can log into his mac on the local lan. (i was going to have a check of the router settings) His mac shows as off line in log me in (although the user says they have internet connection ok) All seems a little strange to me.

ok, at the client site i could connect using an internal ip ie 192.168.1.10 (static) I could view the cameras on a pc and a mac in this location using the browser. I set it up for use over the internet. Because i was at the client site the only way I could test the connection was to use my mac at home via a log me in connection (i always have it available) I put the dyndns url into safari, logged in and job done. The i didn't see the feeds but I logged into the actual DVR. My main issue is that the URL no longer works. I suspect its because I don't have a fixed ip on the Modem/Router.

Yes, as i set up the port forwarding it gave me the external ip. I used this on dyndns and tested it on an external network. All worked fine. Now it doesn't seem to. Now thinking back, i had to power down the router after i had it set up (for another issue) I'm guessing its a dhcp problem somewhere. To my knowledge the client doesn't pay for any fixed ip addresses so i guess its a dynamic one?

hi guys, thanks for the replies. Just got back from the job, did all as mentioned above. Did it all via the lan, didn't need the software. Only thing i haven't done is alter the port from 80. However I don't think this is an issue for the client. (certainly not at the moment anyhow) Got the connection working over the internet while i was there (tested it on my mac via log me in to ensure I was testing on a different network) It worked perfectly. However I've got home and logged in and decided to check it and now the connection times out. Could it be an issue if the public ip on the users router changes? Currently i have the url from dyndns pointing to the ip that was given to me from the router when i did the port forward. Is it possible that its changed? A little annoyed that it was ok and now its not

Hi, I've a client who's asked me to install his DVR. Specifically so he can access it from home. I've read the instructions for his unit which seem a little sparse ( i guess they're translated) and it mentions AP software. My client doesn't seem to think he has it and i've not seen a download anywhere on line. I can access the cctv system over the lan ok and see there are settings in there. Can i use these options to succesfully connect this unit up or will I need the AP software? If so does anyone know where I can find it? Many Thanks in advance.