cachecreekcctv

If you would go to the Intellicam website, on their home page, under the heading "PDF/Downloads" menu. There will then be 15 directories you can choose. If you click on #1 "G4 Firmware" or #5 "Software". These downloads are for this model of DVR. Does this help? The manuals for this DVR , and others, are under the #2 heading "manuals". Thanks again for all the help here. I know it is just a box I am not "clicking" in this Motorola router, but with all your help, we'll get it!!

OH!! I forgot to ask about "Telnet"ing. I open a "command" page in DOS and get to the "telnet" prompt, but having trouble getting the right command inline, in order to direct it to the correct port. Never used the "telnet " command before, so need to do it once, right, and then go from there. Any suggestions? Thanks again!

Not sure how to paste a "link" here. The website "g4IP.com" I believe, was set up for people exactly like myself, with Dynamic IP, to be able to forward this information to my modem/router, but, I believe this is only for WAN, which wouldn't help me out beginning with the LAN. Let me know how to paste a "link" to my DVR and I will reply with one as soon as possible. Thanks!!

It's a stand alone DVR, using JPEG2000 compression. GEN4 sold by Intellicam. I think I had explained that, but maybe not clearly. I had an older DVR ( stand alone also) that used MJPEG a couple of years ago. My older was easily accessed on the LAN, but only about 50 percent reliable on any WAN. When I was able to access the older DVR, my situation was a little different. I had an older PC, running Windows 98, PIII, 128MB ram. Different router ( then Linksys, now Motorola) Different cable modem ( older Surfboard, now Ambit? ) so I am trying to figure out, with so many component changes, why I can't access this new DVR. I have now, and had two years ago, only Dynamic IP from cable service provider. Cable IP is the only that hasn't changed in the picture. I even dug out my old Cobalt Server that I used a few years ago, and was able to access it with old PC, to see if I could access it now. Can't with new setup. Just got to find that one magical "click" with the mouse, and all will be OK.

Short work schedule today, so back into the DVR viewing again. Just to really throw me into a loop, I have an old Cobalt Server that I have plugged into my router now also. Bought this server a few years ago to run different applications. With my new router ( and since I didn't have my new PC then) I can't get online with my server also!! I think the problem is in my router, and my PC (since it is only a few months old). There are a lot more "selections" to make with new PC, as far as networking connections go, than old PC . If I can get into Cobalt Server , like I used to be able to, then I will try DVR again. I see that there are a lot of "views" of this thread, so this must be sort of interesting to most CCTV people. I hope someone has been helped out, especially with all this helpful information going on here.!! Thanks

Tried port 81 this afternoon. No worky again. All suggestions are appreciated, just none work. I am looking at my router and it has a signal light that the new DVR is connected, but not the light on the DVR itself. I checked cable with cable tester I have , cable OK. The one thing I noticed on my new DVR, and I cannot change this function, is that it reads " DNS SERVER 168.126.xxx.xxx" ( I purposefully left out the last two sequences). The IP setup screen reads this, along with the IP that I can change, subnet, etc. Is there a way, with Windows XP to "ping" the DVR? or somehow test the connection for validity? I have port forwarded router, PC,laptop (wireless) and all connections work. In fact, I found a strange MAC address in the wireless column of the router internal workings. I can see all the MAC addresses (just not the DVR's). It turns out that my neighbor had somehow logged into my wireless router. Strange when it shows up (in the router) as "Stellas Kitchen" in the "site monitor" section. It showed her MAC address. I disabled it. Anyway, I am here, still listening and reading. Thanks again to all. I'm not giving up on this one!

Thanks for all the great info! Been out of town for 3 days on business. I read forum was down for awhile , sorry to hear that. Haven't tried port "81" yet on my router, will try this afternoon. I called local cable company, and was told there was nothing special about port 80 and blocking of port. On my old DVR, I was able to see the "Ethernet" light come on , as soon as it was connected, but not this new one. One problem with my setup, from my older setup, is that all physical items "inline" have changed. I had to get new cable modem, new router, and I ended up purchasing new DVR. All different manufacturers than last IP items. Modem went bad after two years, router flaked on me. Everything now working proper, except the access via IP to the new DVR. I appreciate all your help, from everyone , in this forum.

Yes, there is an Ethernet light on the front panel of my new DVR. However, I have never seen it come on. I did both tests this morning, plugged directly into both my PC and my laptop, nothing. I now have my DVR, via ethernet cable, plugged into my router, and, on my wireless Motorola router, there is a green light, indicating some sort of connection to the router. When I unplug the ethernet cable from my DVR, the green light on the router goes out. So there is something there. The router takes 4 wired ethernet connections, and my PC is one of them at present. Strange, if I unplug the ethernet connection over at the new DVR, again, like I said, the router light goes out for that connection. My new GENIV DVR has a USB port on the front, in which the manufacturer stated was for updating versions as they came out. My last DVR, when connected to wireless router, at least showed an ethernet connection, this new DVR does not. There must be a viable connection between DVR and router to show up a "good connection" light on the router. I have gone through the menu of the DVR several times, and the only thing I can see where I might be mistaken, is the IP address. I ended up going back to " factory default" on the router for the time being, as I couldn't get my laptop to work with the wireless menu. I did have the router in "port forward" and ""manual" status for a day or so, while trying to access the DVR. I know I am missing something here, probably just one little check in a box somewhere. ??

No worky. Tried both cross over and straight through cables. Went directly into PC and laptop. Nothing. When I connect DVR via ethernet cable to router (Motorola wirless), I get a signal on the router that there is an ethernet connection. Checked cable with tester. Unfortunately, I do not get a signal on the DVR that Ethernet is present. Major frustration going on here. Got to be something in new DVR. If I connect DVR with straight through ethernet cable to Motorola router, and router shows me a green light on that connection is actually there, I should be able to check router internally to see what connection IP is, right? DVR's IP setup screen shows port 50000. Cannot change from 5 digits. Something I am overlooking???

Not sure how to paste a "link" on this forum for my DVR. My GENIV Dvr's are the ones which were sold by Intellicam DVR sales. I have heard last week, that Intellicam has stopped shipments of this DVR to customers. Either they ran out of stock, or were cut off by their supplier?Sorry to hear that.

Thanks. I will try that today. I have tons of straight through ethernet cables lying around, but I am going to have to make up a cross-over cable for myself, about 50 feet, just in case the straight through doesn't work. I am going to try this situation from my laptop first, as I can walk into the area where my DVR is located . I know I have a short cross-over cable for the laptop somewhere.

One thing I forgot to mention. I found a website setup by the DVR manufacturers? to utilize Dynamic IP setups like mine. I never did receive anything from it, but I kept the website in my "favorites" file , for future reference. The website is "G4IP.COM" Not sure who owns the site, but it supposedly was setup for these DVR's. g4IP.com might be actual site? Try it and see what you find. Thanks

I guess I should have asked this before, but is it possible to connect my DVR via its' Ethernet port to my PC, also via Ethernet, straight connection, no internet, no router,no modem, straight through. And when the cable is in place, shouldn't I be able to access the DVR after setting up the same IP address, etc. on both PC and DVR? The DVR, like two different ones I have owned, did come with remote view software. Wouldn't I be able to type in the same IP address as the DVR into this remote view program and access the DVR directly? Again, PC to DVR, nothing in between. Straight through ethernet cable, or cross-over ethernet cable? Thanks!!

Something I forgot to ask also. When on a LAN, through a router, to view DVR, should this be a "cross over" cable or a "straight through"?? Thanks

I guess I will throw this out also. Need big time help here. I recently changed out my wireless router at home. Old one failed after two years. I use Motorola WR850G. I now cannot access (LAN) my DVR, much less over WAN. I have always had only Dynamic IP through local cable company. Went to "Portforward.com" and followed their instructions for forwarding my router, but still no good. I need Networking help here. I can access the Motorola router and change IP's, etc. Need someone to "talk" me through this, step by step. Using Motorola wireless router with 4 wired connections. Pentium 4 processor PC. Gen IV DVR, which states "port 50000"? Thought that was strange, but went ahead and tried to forward this port, to no avail. Any help will be appreciated. Thanks

I think C7 hit the "nail on the head". I wasn't sure that I had to use a "public" computer that would be able to install ActiveX. When DVR manufacturers/suppliers maintain that it is possible to view their DVR's from "anywhere in the world", that statement must only be true if you are carrying your personal laptop along, also having the manufacturers' viewing program loaded on it. To view my DVR from a "public" computer, with high speed internet, from basically anywhere, I must need a "video server"?? I am currently using the GENIV DVR with JPEG2000. The reason I am asking now, is that someone for whom I installed one of these GENIV DVR's earlier this year, is now asking me to setup the "remote viewing" capabilities for his DVR. I figured I would try it with my own first. This client does not have (yet) a personal laptop in order to have the remote view software loaded on. I guess this is my first client to ask about the remote view. Most small business people who I deal with, as well as residential applications type, are satisfied with being able to go back and see problems at their business/homes by personally accessing the DVR playback features.

Just wondering if anyone could explain the importance of ActiveX control as far as being able to view remote DVR's/cameras via Internet. My new computer does not have it installed, as I ran a test from a previous thread in this forum, and it came back as not being installed. My old computer had this installed I am sure, but I believe it was already installed, a I had a close friend build it for me ( my last computer). Is this a necessity to install? Thanks

Just wanted to know if anyone out there uses their laptop as monitor to check camera setup/angle right at the camera, instead of going back to monitor room each time a change is made? Basically, I would like to take my laptop out where the cameras are , and be able to change angles, etc. and see what is happening on my changes instantly. I have used capture cards in most of my PC's for years, but never in my laptop. I was just wondering if a cheap "tv tuner" card would work. Laptop is Dell, Pentium 3, 1.2Ghz, 40 GB HD. Cameras would have power to them, and all cabling already installed.

I normally do the camera "check out" before I leave the shop, focus, etc. Have been bitten before, by showing up and going through all the motion, then to have to spend too much time on each camera afterwards. Most businesses will use normal monitor (TV) in a "working" room, or many will have their monitor in a storage room (sometimes a very small office). After camera replacement, I end up walking back and forth to adjust angle, etc. I guess the cheap TV sounds like the best option. About that "focus ring", is there a link to a web page that I can print out, anyone?

Just bought a New Pelco MC3610H-6 camera as a replacement for an older model Panasonic? brand. Older camera was about 6 years old. Anyway, this will be watching front of two gas lanes at a "quickie mart". Looks great on monitor for now, even good night time viewing. Just wanting to find out if there is a way to use the "Exview" capabilities a little better, by installing a IR type device pointing toward the subject lanes? Any good IR systems that have been tried and used sucessfully by anyone? Thanks

Thanks for the new name. I will do a search on them. Keep me informed if you get enough upload speed to be able to see a decent picture over the internet. I wonder if someone were to setup a remote DVR and really lowered the frame rate? Or somehow just to send a "snap" picture (once a second?)Would be interested in knowing.

Hello, Does anyone out there have experience with Satellite Internet? (i.e. Direcway, etc.) I am in need of remotely viewing one or two cameras over the internet, but where the cameras are, there is no cable lines, only phone or ISDN (told that by SBC). I would like to try to upload images from these two cameras, but can't really get any decent information out of Direcway Distributor in the area (Northern California) about upload speed, etc. Any help will be much appreciated here!!Thanks!

Most of the time I setup DVR's for home use, I setup using their TV's. Just plug the output of the DVR into one of the "AV" plugs (video), and you have it. Find one of the new style TV's which have several "AV" inputs, as almost all do now a days. "Flash" the "AV" button on the remote control between TV inputs and the other AV inputs. I use this at home also. I can watch TV in bed at night , and when I want to, "flash" the remote control between the AV input from my DVR to check cameras on the house, and then "flash" back to TV. My wife loves this when I am gone. I setup my DVR output for the 4 camera screen. Try it, saves a bundle on a CCTV monitor.

The "Big Dog" trick would work at my current home. Unfortunately, when that dog starts chasing deer, skunks, etc. and gets out of a fence, I am in deep trouble at the far away property. I visited the "Wireless Eye" website, and PM'd the rep here on this forum, but haven't gotten any response yet. This system of the "Wireless Eye" must use microwave to transmit, so that means that they must have some sort of "line of sight" right? Probably won't be able where I will be building, but just maybe. Has anyone who reads this post used Satellite to upload at all? Just wondering. Spoke to Satellite sales reps, but they didn't know much more than my teenage son about "uploading". They wanted to sign a contract right now without even knowing where my property was. I guess I have a couple of months still, but have to resolve this somehow!! Thanks.

Just need to ask if anyone has ever done at least 1 of the following installs: "A"- Control PTZ over a LAN from a DVR,"B"- control PTZ over WAN (high speed internet) from a DVR. Would be interested in "picking" someones' brain here. Done basic installs, but haven't gotten as far as controlling the PTZ functions from a DVR. If using DVR is not reliable, should I just use regular routine and install normal controls? All suggestions welcome here!!Thanks