krypt4

Okay somehow I can now view the CCTV remotely throuhg the software provided by the supplier. I had a play around and managed to get it worked lol. But... It's not accessible through my browser? I get a very weird screen:

Hoping that it was the ISP's basic router that was causing the problem, I've gone and purchased a Netgear DG834G. I set it up and can access the internet fine via via ethernet and wirelessly. I added in my static IP in the router settings. I then forwarded the ports 37777, 37778, and 5555 on the router using 'Simple Port Forwarding' software, as I preferred to have it done automatically then manually.However, I'm not sure if the port forwarding is done correctly? The ports are forwarded to 192.168.0.195 and I'm not sure if that is correct? Anyway, at the moment I still can't connect to the CCTV!

can you pm me your external ip with passwords (you can change them later) Done.

That's the original guide I used though! Definitely followed it all rightly!

Has anyone got any other suggestions? Thanks

I've done all that but still getting the same error?

I figured out how to do the port forwarding from portforward.com but I forwarded the ports 37777 and 80, not 37778. Would that be the cause of it not working? ISP is Plusnet, and I'm in Leicester. Thanks. plusnet blocks port 80 can you change this on your dvr to 5555. so portforward 37777 and 37778 and 5555 in your router and you also need to be on another network to check your remote viewing. and you also need to enter your ip as follows. http://localip:5555 http://externalip:5550 Sorry just to check, should I change the HTTP port from 80 to 5555? Thanks

I figured out how to do the port forwarding from portforward.com but I forwarded the ports 37777 and 80, not 37778. Would that be the cause of it not working? ISP is Plusnet, and I'm in Leicester. Thanks. plusnet blocks port 80 can you change this on your dvr to 5555. so portforward 37777 and 37778 and 5555 in your router and you also need to be on another network to check your remote viewing. and you also need to enter your ip as follows. http://localip:5555 http://externalip:5550 Thank you very much for your help. I'll give that a go tomorrow and post back

I figured out how to do the port forwarding from portforward.com but I forwarded the ports 37777 and 80, not 37778. Would that be the cause of it not working? ISP is Plusnet, and I'm in Leicester. Thanks.

LJD back up to there old tricks again. £50 for support. can you tell me which router you have. Thanks for the quick reply. It's a Thomson 585v7.

Hi - I was hoping I could get some help with setting up my Apollo HD DVR to remotely access the CCTV online... The website I bought the system from charges £50 to guide through the process of setting it up for remote access (they give instructions through the phone) and I'm determined to do so myself without paying. After some googling I found instructions for Apollo DVRs here and followed the instructions. I managed to view the CCTV from my laptop when connected to the network throuhg the supplied software, but when I entered my static IP address into the same software it said 'CCTV not connected' and when I try to access the static IP remotely I get an error saying something like ' Google Chrome could not connect to...'. Does anyone have any advice that could possibly help me get it working remotely? Although it has a section of 'networking' in the actual manual I found it quite confusing, so haven't really paid much attention to that. One thing I considered though was that I hadn't forwarded the correct ports and that the ones in the setup guide I used would not apply to my own DVR, but I can't find the ports listed in the user manual? Any help would really be appreciated Thank you!