B3RTCCTVFORUM

Hello friends. I have problem accessing my DVR remotely using Windows7 and IE8 where accesing my DVR using Windows XP and IE8 there is no problem at all. Using Windows7 and IE8 can access to the DVR application, but there no picture display. I already activated all the active X same as in Windows XP. Can anyone please... help me with this issue? I had try to change all the configuration in the Windows7 related to the IE8 but no result. May be there is some configuration in the Windows7 I need to set to enable the display of the picture? I had attach the printscreen of the Remote DVR display as well. B.R, Robert

Hi Robert, My tests on Windows7 are also done with the 64bit version, and it did work ok with me. Also; with Win7 64 bits, you have good old IE8, and also IE8 64 bits (you actually have 2 different shortcuts on the start menu, and the most used and default one is the old trusty 32 bit version. You could have problems using IE8 64 bit, but when using IE8 32 bit, I would say the results should be the same as if using Windows 7 32 bit. No clue on where the problems might be coming from, but I do not think the issue is running Win7 64 bit. Graphic drivers maybe...? Thanks Mind twist. But my case is I am installing 32 bits Windows7 and 2003 server in 64 bits machine. Have u try this before? For the graphic card, it is install properly. ATI ES1000.

Dear Forum. After running several test, the problem is not with the Windows but the CPU. Using a non server CPU type accesing the DVR remotely will not have any problem at all. But using a server cpu type (a branded server IBM or build up server with Intel board) accesing the DVR remotely will not display the image as in my first attachment. I am suspecting because of server is running in X64 bit. Is any body have a clue about this? B.R, Robert

All my tests are always done on a clean SO install with all the updates, both on XP and Win7 (we do not use Vista). That is, no extra programs, just Win7 installation with all the patches. Test systems have just some basic non intrusive programs, like image capture program, Acrobat Reader, Firefox, and little else... We clone/restore/ghost on every tests we have to do, so the machine is always clean before trying any new equipment. Then we are in the same condition. Today, I try to load the netviewer application, but during installation the system unable to register the DLL/OCX:RegSvr32 failed with exit code 0xC0000005. in DvrOcx.ocx folder. I beleived this file caused the images not display in the program. Do u have any idea to overcome this problem?

Yes I am admin user. I had try run as adminsitrator as well

I had try that

MindTwist. Yes MindTwist, we have the same program. is your Win7 and IE8 is a fresh installed program or you did have update the Win7 or IE8?