russw2010,
You need to have a firmware upgrade on the unit.
ftp://211.75.84.102/Firmware/KPD674_1032.rar
Unrar and it will give you 4 .bin files.
Place these bin files onto the root directory of a USB stick.
Plug into DVR and select upgrade from DVR menu.
NOTE:
Do not unplug/turn off power or connect/disconnect cameras during upgrade.
Also, be sure to have the latest version of EagleEyes Plus (1.0.0..
David Tang,
System Product Manager
AV TECH Corporation
http://www.avtech.com.tw
O: +886-2-2655-3866 #318
Skype: avtechsdavidtang