ryanflynnwigan

Hi guys/ladies, I wonder if someone can help me. I've just done an installation of 54 cameras and i am just in the middle of commisioning them. They are a very new camera so this is probably a long shot. The cameras i have installed have a video format setting (PAL or NTSC). I cannot view the NTSC ameras as they are USA 60hz format. There is an option in the basic menu of each camera to select pal or ntsc, "however" thi is greyed out and does not allow me to change the setting to pal. I'm assuming these camera's come assigned to the NTSC format and that i have been sold an incorrect regional device. If anybody knows of any way to change this setting i would very much appreciate it if they could advise me how. Thanks. Ryan.

So does this mean there is no way of changing this setting? All the boxes have been thrown away so is there anyway of viewing this model number within the settings on the web browser? Also should this even affect the image over IP? or just the composite output? Samsung are saying it could be a faulty batch as it shouldnt affect the image viewing it via the web browser?? I'm not totally convinced. Any help is appreciated.