Hello
This is my first post here and im at a loss to solve a problem with a Techwell or sky as it may be known 6802i cctv capture card and the suplied DVR software.
I have installed the card on a windows xp machine with a zmd 2000 chip and 1 gb ram, The software installs and in the settings I can add two cameras and see the screen shot from the cameras. They seem to configure fine and are connected via BNC to the PCI capture card.
The problem I have is with the suplied software for viewing and recording. No matter what I do I can not get rid of the Camera Mask from the view screem, The system know they are there but it just wont show them on the main display ads they are black out with a message camera mask.
I have read the usless manual and ensured that the user im logged in as (admin) has view and playback rights ticked howbvgere when I log out and in again the mask is still there. I can click photo snapshot and I get a clear image/picture from the camera so I know its working.
Does anyone have any experience with the suplied software that comes on a small disk., Or can ypou recomed and dvr software that will work with the techwell / sjy 6802i cards.
Thanks in advance for any help you may be able to give.
