warby23

I seem to be having a similar problem to this, I have been advised to simply rename the .264 extension to .avi and it should work. I have done this and some of my video's will play and some won't. I have tried to upload one of the video's that won't play but the .avi & .264 file extension are not allowed! I am also trying to create a dvd video of the avi's using adobe premiere pro but the program keeps crashing when exporting the movie at the same point everytime, indicating that there is an issue with the avi. I have tried imputting the avi's that I can view into windows movie maker & nero DVD creator but none of the files will import - I get an error message stating the codec is missing. Any help with getting the codec or a file converter for this would be gratefully appreciated

Hi, I have recently purchased and installed a Henelec 9008B 8 Channel DVR and wisely left the operating/instruction manual with my dad for safe keeping!! We have had some footage that we now want to back up to computer for reference at a later date but I am having trouble backing up the files to both PC/Laptop & USB drive. My questions are as follows: 1. does anyone know where I can download the instruction manual for this device so that I can try and work out where my errors are? 2. can anyone offer advice on how I can backup my files? i have listed my issues below: I can log into the dvr via the ethernet outlet and view the files on my laptop but when I click the backup button I get an error like in the attachement. When I insert a USB drive into the back of the unit I am unsure how to backup to that drive (the monitor that it is connected to isn't viewable from the dvr location - stupid of me i know but I am working on getting an alternative monitor so that I can use the remote control if i get the instructions) Thanks for any help given John