I've been selling the line for 2 years now, installed a few, and am very impressed.
As a distributor, I get a ton of machines coming in our door, and I must say, so far so good on the VMAX series DW machines. prices competitive, and a 5 year warranty tells you that they stand behind the product.
real quick to network, excellent CMS software, 3g & 4g phones, plus the Mac remote compatability make it an easy sell imo.
had some initial concerns quieted regarding the player when burning a disc, but after a little tech support customers are much happier with it over, for example, the Honeywell deck