Springers

Hi, I have a Ray Sharp H264 1TB DVR and after a power cut i can not get the unit to recognise the hard drive. I have formatted the drive but it still says the hard drive is unformatted. I have tried contacting the manufacturer but all the emails get bounced back. Any help would be greatly apprciated. Regards Springers

Hi. I have had this problem for ages and the way to resolve it is as follows: power the unit off. Remove the psu connector out the back. Turn the unit on with the psu disconnected. Turn it off and replace the psu connector. Turn the unit back on and the HDD should now work. This process clears the flash (I think) and the HDD starts to work. I think the flash gets corrupted during power outages or spikes and stops the unit finding the HDD. Hope this works, let me know how u get on. Cheers Springers

Thanks for the info but all the emails to the manufacturer keep bouncing back and there are no firmware downloads on their site. At a bit of a loss really as with no hard drive in it works fine just won't recognise it when it's installed.