Hi MR2 and thanks for your interest.
Thats the problem I have got; I cant adjust anything on the camera, because I cant get to the settings. All I can do is view the camera from my home PC. I cant get Milestone (or any other VMS program), to 'see' it. In other words, it is not accessible through the internet; I can see it, but you would not be able to, even if you had the password.
I have been doing more research and the problem could be something to do with the router and the IP address that I am using. The IP address for the camera is a private one and I need to provide Milestone with a public address, and thats when it all goes haywire for me, because I am new to all this.
If the software that came with the camera worked as it should, all of this could have been avoided, but s···t happens. The software came in 3 parts: The first part was finding the IP camera and it`s IP address on my home network; that worked just fine. The second part should have enabled me, through the VMS program, to adjust the camera settings such as frame rate, recording, etc. That part of the program only downloaded it`s uninstallation program, so it will not work! The third part was to do with seeing the camera on a smartphone, and I am yet to get to that stage.
Like I said I`m new to all this, but I will sort it out if it kills me!!!
I`ll keep looking.
Thanks again for your interest.
Roy