DotBevins

I am not sure if this is the correct forum for this query but hope the administrator will correct me if I'm wrong. We have the above combo running which was installed three years ago. Everything was working fine until recently when we have been unable to log in. On inspection of the DVR, it was because of a loose network cable. Once this was reconnected we could see the cameras on the pc but the pictures were quickly flashing between showing the live picture and a blue screen. We have checked all the other connections and everything is fine. Although I am not completely computer illiterate I am lost when it comes to this so any suggestions would be very much appreciated.

It pings fine but Ctrl C just takes us back to C prompt - no report. Cannot access any log files on the DVR. Anything else you can suggest?

Thank you so much for your advice. These cameras are at my daughter's work so I will get over there asap and try out your suggestions. I will keep you updated. Thanks again.

Sorry to be so ignorant but how do I find the ip address of the DVR? On my pc I go to www.whatismyisp but cannot do that on the DVR. Can you also tell me what a NIC is Thank you