Thanks for reply, I cant get to the menu....
As for the Admin code ive only got the default 0000 and dont know if its changed, customer doesnt either. if it has been changed is there a way of resetting it or finding it out? I do think this is the problem!
Ive read about a hardware reset but not sure what that resets exactly?
And apologies for slow reply, didnt have an email come through about reply....
Thank You