This is a friend of mine her husband installed this in thier home about 5 years ago he has since passed away she thinks her grandson whent in the room and messed with it cause it was working good till that day. It boots up fine its a Intellex DVR with smart search the best that i can see is the driver for the VCAD board is missing in the Device Manager running windows 95 the model numbers of the bottom are Model Robot RDV9615-15 Serial 145995000578 Revision E There is a white tag back right with First Line 9URDV9615-15 2nd line ROC 10/9/03 T13 I pulled the top it has a Sensormatic VPD Board # 0301103101 Rev C Im hopping someone can help as she lives on a fixed income and realy need this for the grand kids when they stay over thanks for any help