Dot Bevins

Point taken. I will go over there tomorrow and plug a monitor in. Thank you for your patience. I'll be back !!!

It does not have a monitor of its own. It is connected to a router which is on a pc in the next room. Using that pc or one 20 miles away both show the video loss.

Won't this just cure a connectivity problem? I can connect to the dvr but the four cameras are just showing blue screens with vloss written on them.

Also, we have not changed anything on the avteck menu so the cameras should not be switched off as they were all working fine.

ISP is BT and I believe it is a BT router. We have an account with no-ip to overcome the ip address not being static. Where the dvr is means the cable is bent 90 deg to plug in so it is a bit 'stretched'. It is also a bit loose where it goes into the router but if it was that cable surely there would be no picture rather than a blue screen? All the other cables are in securely as we keep checking them.

I am still having problems with our cameras and it is now becoming urgent. I have been in touch with AVTech who asked me a bunch of questions then left me in the lurch. Please, can anyone tell me how to get rid of the vloss message and the blue screens (we have four cameras)?