georgemac

Hello everyone, I did figure it out, somehow by accident. I connected the device directly to the PPPoE modem and set the network settings in the DVR for the PPPoE type of network. I had to enter the DNS1 and DNS2 IP addresses, which I found by looking at the page showing my router status. Once finished, I noticed that the logs are not showing errors anymore. I went back to the regular setup, with the router connected, and switched the network setting to DHCP in the DVR, while keeping the two DNS IP addresses entered before. That was it! Now it works very well. In fact, I have to fine tune the motion detection sensitivity to reduce the number of emails I am getting.

Hello everyone, I did figure it out, somehow by accident. I connected the device directly to the PPPoE modem and set the network settings in the DVR for the PPPoE type of network. I had to enter the DNS1 and DNS2 IP addresses, which I found by looking at the page showing my router status. Once finished, I noticed that the logs are not showing errors anymore. I went back to the regular setup, with the router connected, and switched the network setting to DHCP in the DVR, while keeping the two DNS IP addresses entered before. That was it! Now it works very well. In fact, I have to fine tune the motion detection sensitivity to reduce the number of emails I am getting.

Hello everyone, After about two months of trying I decided to ask for your help... I bought a DVR produced by AVTech model MDR759 (16 channels). I can see the cameras remotely with the video viewer application, Internet Explorer, and via iPhone. However, I cannot make the email and ftp notifications work and I am asking for your help. Here is the information I think is pertinent... *Firmware 1022 *A PPPoE radio modem receives data from the ISP's tower *A router set to provide DHCP service is connected to the PPoE radio modem *The router allows for DDNS via dyndns.org and appropriate settings are entered in the router (name of host, password, DDNS server name) *In the router, I dedicated a particular local IP address to the DVR and forwarded port 80 for that particular IP address *The DVR is also set on DHCP and has the same settings as the router for dyndns.org *The email notification is set in the DVR to work with my ISP's smtp server on port 25 with no authentication and no encryption, because they are not required for sending emails *The DVR does not send email notifications (check mark for alert by email is selected) *With the same settings, an email client installed on a computer located within the same local network works properly * I tried to use gmail's smtp server with port 465, ssl, and authentication but email notification still did not work *The ftp settings entered in the DVR work properly when used on an ftp client installed on a computer located within the same local network *The DVR does not send ftp notifications (check mark for alert by ftp is selected) The problem is that neither the email nor the ftp notifications work. My networking knowledge is very limited and I am not sure whether I should set the DVR to a static IP address, using the address I assigned already in the router, or to DHCP. I also wonder if I should disable the DDNS feature in the DVR and only let the router deal with the update of the IP address received from my ISP. If you have a chance, please share your thoughts on this issues. Thank you kindly. georgemac

Hello, I wonder if you were able to get email and ftp notifications. I have a MDR759 which seems to be the same model as KPD679. Thank you!

Hello, I am a newbie and my knowledge is very limited but I went through this issue myself and I think that your problem is caused by the fact that your DVR gets its IP address changed from time to time because your internet services provider assigns dynamic addresses to you. I think you have to use a free DDNS service like the one provided by dyndns.org. You have to create an account and a "host". My understanding is that somewhere in your network (your router, your DVR, or a computer that stays on) you have to have a means to inform your DDNS service provider what is your new IP address so that you can always connect to the host you have created, through internet. For example, your DDNS address might be something like "mycooldvr.dyndns.org". Because from within your network your current IP address is advertised to dyndns.org, anytime you try to connect to "mycooldvr.dyndns.org" you will connect to the current IP address that your DVR has. I hope my reply sends you in the right direction. Best wishes, georgemac

Hello everyone, After about two months of trying I decided to ask for your help... I bought a DVR produced by AVTech model MDR759 (16 channels). I can see the cameras remotely with the video viewer application, Internet Explorer, and via iPhone. However, I cannot make the email and ftp notifications work and I am asking for your help. Here is the information I think is pertinent... *Firmware 1022 *A PPPoE radio modem receives data from the ISP's tower *A router set to provide DHCP service is connected to the PPoE radio modem *The router allows for DDNS via dyndns.org and appropriate settings are entered in the router (name of host, password, DDNS server name) *In the router, I dedicated a particular local IP address to the DVR and forwarded port 80 for that particular IP address *The DVR is also set on DHCP and has the same settings as the router for dyndns.org *The email notification is set in the DVR to work with my ISP's smtp server on port 25 with no authentication and no encryption, because they are not required for sending emails *The DVR does not send email notifications (check mark for alert by email is selected) *With the same settings, an email client installed on a computer located within the same local network works properly * I tried to use gmail's smtp server with port 465, ssl, and authentication but email notification still did not work *The ftp settings entered in the DVR work properly when used on an ftp client installed on a computer located within the same local network *The DVR does not send ftp notifications (check mark for alert by ftp is selected) The problem is that neither the email nor the ftp notifications work. My networking knowledge is very limited and I am not sure whether I should set the DVR to a static IP address, using the address I assigned already in the router, or to DHCP. I also wonder if I should disable the DDNS feature in the DVR and only let the router deal with the update of the IP address received from my ISP. If you have a chance, please share your thoughts on this issues. Thank you kindly. georgemac