jlk

I have the Axis P3344 & P1344 working with our IWH3216 but both of those models are supported by Aver. I did have to revert the cameras back to the supported firmware version to work properly, the connection was not stable with Axis's newer firmware.

So I came to the conclusion that there was something wrong with our Averdigi dvr and for some reason I did a reboot... then it would just not load back up. The unit would never get past the "system starting up" box. I tried the USB recover several times and was finally able to get to the aver software but the unit would crash every time I pressed the system setup button. Correct me if I'm wrong but I believe this is a memory problem. I was able to get to the system usage info and memory usage was at 59% with nothing connected or running. The problem with this unit is it seems to me that the RAM must be embedded in the unit, there is no way to add or remove chips. I've talked with the tech support at Avermedia and it seems like we have to send it in for repair... we don't have a backup unit and I just hate to be without surveillance for that long. Any ideas of a way to fix this?

We are recording to the internal discs as well as the qnap, sounds like this could be a problem? We have one monitor connected to the unit.

So we really shouldn't be using the DVR for anything other than configuring & set up?

Yes, we do have drives in the DVR as well, originally I wanted to use the internal drives as a "backup" if the qnap went down but I couldn't find a way with Aver's software. Could that be a problem? We call up footage mainly on the DVR but I have noticed it runs a lot smoother using remote console on a difference computer.

First of all, Thanks everyone for their help! The QNAP is a TS-859 Pro+ loaded with 8 hitachi 3tb drives, I believe the model is 0S03086. The array is configured in raid 5. We need our footage to span several months, ideally we'd have 6 months to a year but we're lucky to get 2-3 months with this set up.

We wanted to have the data recorded in a secure spot in case of a burglary, with the qnap we can have that data hidden away as well as a lot more record time. The IWH3216 has dual nics, I have one connected to the switch with the cameras and the qnap (the cameras are on the 100 Mbps ports, the Qnap & Averdigi are on the Gigabit ports) the other is connected to our router for remote viewing.

Some time ago I switched out our old analog 16 channel bosch dvr for a hybrid Averdigi IWH3216. We slowly switched out our old cameras to IP from Sanyo, Axis & Vivotek and have the unit recording to an 8-bay QNAP via iSCSI, we have everything connected through a cisco SFE2000P switch. We were very happy with the performance at first with just a few IP cameras but now with 16 1-2 Megapixel cameras recording it is having a little trouble. Most of the issues arise during playback. It drops frames or quits recording altogether during playback. I have tried lowering the frame rates and resolutions of the cameras to help smooth things out but I just don't think this unit can handle a full load. Part of this could be user/setup error, I'm not sure. This is my first experience with IP surveillance but I do know a fair amount about computers and networking. I decided to do the install myself when our local security company said they could upgrade us to a system with more "giga-rams" (we're located in a small town in California close to the Oregon border). Anyways, things are working OK right now but we would love to be able to install more cameras and have a smoother running system. I'm interested in looking into Avigilon, any others I should consider?