sengkhee

This card is a problematic one. I too have the same problem as faced by Global. I installed 9 cameras for this card as it promised to support up to 16 cams (for my client future expansion). Then, prior to installation at the client site. I tested with one camera - no problem even running for 48hrs. But upon installation at the site with 9 cams. The error message keeps popping up. Some times after few minutes, some times after few hours. Even with the error message of "Encoder problem" the cameras will still be running and do motion detection recording. But cam no: 4 to 9 will freeze after that followed by cam no: 1, 2 and 3 hours later. This was confirmed by the dvr media files that generated from motion detection. Contacting both web pages: The seller brand - JMK : www.jmk.com.cn and the generic manufacturer: Wave Particle: www.wave-p.com met with NO REPLY from both sites. If there is a problem then the ethical and responsible manufaturer or reseller must witdraw this product from the market and saving us the trouble, effort, time and money to test this stupid DVR card. Also, they must make sure that the card is supported with the patch up software and easily available in thier web page for easy down loading. Not like the wave particle company to lock their software with password. Worst still, now you can't even download anymore. We should all spread the news about their wrong doings to totally abstain from using their products. Also pre-warn others not to fall into their trap. Until and unless the come out with free refund or replacement card that has been improved hardware wise as well as software wise. By the way I used the most high end components: CPU: Intel socket 478 P4 2.4GHz 533Mhz mobo: ASUS P4P800-X VGA card: ATI Radeon 9550 with 256MB of DDR memory Ram: 1.0 GB PC3200 Kinston Drop me a e mail if any of you out ther has found the solution to it. Thank you. Ir. Tan Seng Khee Managing Director Metta Engineering Sdn. Bhd. Malaysia. e mail: mettaeng@streamyx.com