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Numb-nuts

Installers
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Everything posted by Numb-nuts

  1. Numb-nuts

    Change Password

    Well done
  2. Numb-nuts

    Qsee--Need a password reset

    Take it to a professional, nobody on here is likely to tell you how to get past a password since there is a security issue. If someone broke into your place and stole your DVR along with other stuff, would you really want us to help them get into the DVR so they could sell it? I don't think so Either that or buy a new unit. They are cheap enough.
  3. Numb-nuts

    Change Password

    Yes Contact your local QVIS dealer or a professional CCTV engineer who may well ask for some form of indication you are the legitimate owner of the DVR. If such information became public domain, the password security of virtually evey DVR would be compromised besides that model is not capable of reset in the field. Hope you get it sorted soon.
  4. This almost definitely sounds like a settings issue, either check your tour settings or right click your mouse and select 'view 8' or "view 9" Turn off or disable tour settings too.
  5. Numb-nuts

    This is my layout, now what should I choose

    The positions of the internal cameras seems reasonable, and seem to have the main transit areas covered. For outdoor cameras, more detail would be helpful but one principal is to avoid pointing in the direction of the sun if possible. I am not familiar with the equipment so don't feel qualified to comment.
  6. DITTO! Use your own DNS account, two that I know to be reliable are Dyn DNS and No-IP.
  7. I always advise my clients to be aware of the time and to narrow the event down in time as much possible. The first thing is to write down the date and earliest time and latest time. The DVR should be able to detect motion and be triggered entirely by that. It's not perfect and there will be a lot of false triggering s by plants, animals, light changes shadows etc. With intelligent use you should manage to get the event down to a few files. Also it helps to only search cameras that are relevant. These are all things that the software should allow you to do which you will have considered when advising your client on their choice of DVR. During playback get used to where the progress bar is when the pre record time ends and skip to it with the mouse. Nothing? Give it a few more seconds then more seconds then move to the next file. So far as I am aware there is no external software that will do what you want. Why do they want you to do it aren't you showing them how to search? If they insist, charge them your half day rate that'll soon stop them calling you to waste your time.
  8. If the place has a 19" rack system I like my DVRs to go in there as they just look like another computer server (which nowadays is just what they are) but genrally I hide them in a store room in a steel lockbox. I can't offer any creative thought on the subject since I am not that worried about hiding the DVR, I am more concerned with protecting the hard disk from damage. Let them chop the cables let them tear the cameras down, so long as they hurt anybody and don't destroy evidence I am happy to return and rewire the cameras and DVR. I never thought of it as hiding the DVR but thats one way of protecting it I suppose.
  9. Numb-nuts

    RESETTING user accounts (Dahua)

    I am pleased you were able to crack it so to speak. Avery satisfying feeling no doubt.
  10. Numb-nuts

    RESETTING user accounts (Dahua)

    You can do this trough a crossover cable and update/refresh the firmware. Be entirely sure to make a note of the IP address of the DVR I usually assign my own ip address 192,168.1.200. Nobody is openly goin to discuss mthods of circumventing passwords or it would make passwords pointless. Look at the mobile phone industry, fo a few dollars get you telephone unlocked?????? Id there NOTHING that money can't buy?????? Wishing you luck with this irritating issue
  11. Numb-nuts

    Hardware factory reset for DVR?

    Seems to me you saved a little money and bought yourself a load of aggravation. Sorry to learn you are having this frustration. Firmware updates are best done via a crossover cable from a PC or through a USB stick. If you can get a copy of the firmware it will often allow you to reset everything to default factory settings. Some manufacturers will ask you fro the unit ESN nd start date and possible some other info then send you a reset code generated from that together with a utility to scan for the dvr over a crossover cable. This is a nice clean way of doing things. Lets hope thats the built in method.
  12. sorry removed technical article mistakes found will repost after corrections
  13. what do people here think of Hikvision DVRs and cameras? I am just starting to give them a try, my first Hikvision install tomorrow...
  14. Numb-nuts

    From a supplier installer's view

    Messed up with the password and wasn't able to unlock the admin account, not bad going for first try The technical support at my supplier was first rate, after having a good laugh at my expense, we moved on to resetting the default passsword to the admin account which for Hikvision is 12345 I connected with a crossover cable, lucky I knew how to make one (I had to make one on the spot) I know I know I should have had one already but I have now for you purists. We did an ip scan and found the DVR, they asked the DVR start date and time, the Serial and one other piece of info, can't remember what that was. They sent these to Hikvision in China and Hikvision retuned with a code to enter which I di and BINGO it was reset. I was very careful in resetting the admin password this time as you can imagine. I unlocked the DVR several times and logged out before leaving the premises. Thanks to all my supplier's Tech Support staff, you've earned my trust and respect. You know who you are Charlie, Silvano, Joss.... and others. I'll be in touch soon for some further training sessions, I always training teaches me something new even if it is only humility.
  15. Thanx I understand how to connect that cable now. (I think) Will the video quality be the same taking from that BNC port to the HDMI in on the TV compared to a DVR with HDMI out? Is there sound on the BNC video out? If not that will still leave me short on sound with my annoying TV! I could perhaps put up with no sound on the TV playback as long as I can network the DVR and access it via my PC! NO! You can only get out what the machine puts out. So using the BNC video out is the least successful way (but valid nonetheless). If you use the VGA out to scart I dunno, haven't tried it but can't be worse that wat you were proposing. If you want valid HDMI output at 720p or 1080p then you would have to replace the dvr with one that has HDMI out. There is one other way, you could view the DVR over your LAN and output to your computer screen? It is a compromise but the added cost of upgrading either your DVR or TV might make you consider this before spending heaps on upgrades. Drives you mad all these decisions, bet you thought it would be easy? Now you know.
  16. Correctamundo However if there isn't enough in the budget, I have always thought VGA to be very acceptable. BNC out is just your bog standard video out signal and would be my LAST choice for display. Most TVs have a VGA input and you would select it through the source or AV button on your remote it will either be listed a PS or VGA. Dont attempt to set the resolution to high (check your screen's max resolution) or you'll have to resort to the BNC out to reset the resolution again. Your DVR is capable of one channel realtime @ di and the remained at the spec that it says there so if you have a critical location to monitor thats the one you might use the D! recording at 25fps PAL or 30 fps NTSC ( dont ask me what it stands for I honestly dunno.) Regarding the sound, us an RCA to RCA lead, and connect the audio out to the TV RCA in connector Red White or black, (the yellow is usually video) and check that the encode section in your menu is set to video + Audio on both streams if you want to hear the sound remotely. If you plug the audio out to the TV, the sound will play through the TV or you could have seperate speakers and get a 3.5mm jack plug to two RCA audio lead, plug the 3.5mm jack into the amplified speakers and the white RCA into the audio out port, You'll be sound as a pound. Reading that your TV doesn't have a VGA the best choice will be a VGA to HDMI convertor, or a scrt convertor like the one below but you'll also need a VGA cable on top of this.
  17. I like the idea of a TURBAN-CAM "Are you sure you couldn't find a smaller cameras to conceal in my Turban "?
  18. Numb-nuts

    PRO Cam DR082Z Web Setup

    What brand is the DVR my friend ? are you getting a message the user password is Null? Ig the password is null then it's blank USUALLY. or try 999999 or 666666 or 12345, 123456 all the obvious ones. You may find that after a couple of attempts, you are locked out for 30 minutes or on some it may require a factory reset. Why are user accounts and passwords so important? The reason is that because most DVRs are pentaplex (can perform 5 different actions simultaneously, and are video servers too. each individual needs to be separately identifies so they can log in simultaneously. They is only one way into the menus for each account so if you were logged in to the admin account at the dvr and without logging out then try to access the account via the LAN or WAN, you will be rejected. You would have to logout at the DVR then attempt a connection via LAN or WAN So this is why each individual user needs their own account creating bu the admin account holder, in this case YOU. You should set the password to your default password as users are forever losing their passwords and you should be able to go in and remove and re create their account with a new password. I presume I don't need to talk to you about opening ports in the firewall and static IP addresses local and public, DNS servers etc. Incidentally if your customer doesn't have a static IP the free DNS servers are a waste of YOUR TIME as the customer will NEVER log in every 30 day and will come back plaguing you about not being able to access their DVR remotely. Open an enhanced account and charge the customer, you retain control and charge the other 20 or so clients you put on there the same, and when renewal time comes about if they don't payup, CUT THE CRITTER OFF then when they complain charge them to set it up again." Thats what happens if you don't pay your bills mister" I have to say it very raely happens they all pay and are happy to do so What brand is that DVR?
  19. Numb-nuts

    From a supplier installer's view

    The little indoor camera is great for the money, The one in the picture with the bracket 3.6mm fixed lens is a fair but not outstanding. The DVR takes a little getting use to, I already locked myself out of the admin account not sure how but the password by default is 12345. The menu system id quite intuitive after a few minutes familiarising yourself. The DVR build quality is good to great and I like that there are no buttons on the front. It fits nicely in Haydon's medium size lock-box with plenty of rear space for power supplies and baluns etc. Also you could squeeze another in on top if you needed to. In this picture, the lock-box is precariously bolted the the wall and the column, I say precariously because the walls were like papier mache, so I have had another bracket made and I'll bolt that to the underside of the lockbox and to the floor and it will stabilize the lock-box which will be home to a 1080p Television or high resolution HDMI Monitor. I have to say the lock-box isn't the best I've seen it's metal is a bit thin...and yes I know I have used different colours of Junction box, thats because I ran out of white ones and had to use what I had. I found another white JB after returning home. TYPICAL I am not great fan of change, but this is a change I feel I might deal with easily. The DVR isn't at all bad and the menus are refreshingly very easy to follow. I like the way they work. I'll let you know what the remote software and player software are like after I go back on Wednesday as this client forgot to mention he's not on the telephone yet,or broadband.
  20. Numb-nuts

    From a supplier installer's view

    Just testing to see if you are all awake
  21. Numb-nuts

    From a supplier installer's view

    Well the install is going well, only got started thsi afternoon about 2pm and have one outdoor and one indoor camera up as well as the DVR lockbox (Haydon of course) mounted to the wall creating a shelf. Their basic indoor dome costs me £18,00 plus tax but I have to say its superb at the the money. Really small, very neat and tidy, aims wells and colour reproduction is first rate. Their basic outdoor IR 3.6mm fixed lens camera is very tidy, well finished and great colour reproduction. I had to have some extension brackets made because the IR BUllet cameras are to cover the front and side street of a showroom and needed to clear a sign light-box about 300mm deep. I think they look very tidy and work well, I just wish the fly-lead was a little longer say another 50-100 mm otherwise I can see a time when I am going to have to mount a junction box on the front of the extension bracket. I'll post some photos tomorrow evening. but for now here's the camera ready to install fixed to it's extension bracket. The backplate holes are vertical 75mm centers incidentally the height of a common house brick, so if I drill the top two on the centreline of a brick course, the bottom two also coincide with the next course's centreline. In use surprisingly sturdy and steady. On this one because the cable exit is at the bottom of the mounting plate it was welded on where the cable leaves so that it could loop and be tied to the extension tube. An IP66 junction box ( Wiska) was mounted adjacent to the base plate looks very tidy and works well. Used 7mm plugs and no 8 screws, you could hang off the bracket, but please don't try. SOLID AS A ROCK!
  22. Numb-nuts

    Anyone use mini/small cameras?

    For a minute there I thought you liked the style of the property I live in now I realize you mean the Prison corner camera I had left over, Yeah its from Eneo Germany they do a corner camera housing and a flat on the wall type. I like the corner unit because prisoners have managed to pry the flat on the wall ones off a umber of times but the corner ones they don't seem to manage to get a purchase on enough to vandalize them. The glass is made of Lexan which is almost bulletproof, highly scratch resistant but shhhhh not fire resistant. Its a really strong housing adn deserves proper fixing to masonry or concrete with wall bolts, two work well but three or four it aint budging Ccoses with tamper torx screws sealed with 2mm 'o'ring chord. Visitors always comment on that housing, it's more or less military quality. Wish I could find a laptop that strong he says after breaking LCD no 3 today.
  23. Numb-nuts

    how do i setup my dvr and cameras

    VIEW OF POINT? thats a new one on me...
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