bpzle,
I didn't say I was selling/installing Swann grade equipment. (I presume you're referring to my website which is still very much a work in progress.)
My clients request was for a merger of his existing DIY installed "Swann grade" internal system with some new discrete external kit. He couldn't do it himself and so I got the opportunity to quote. (My Grandfather always told me - "never ignore an opportunity!")
My customers would have difficulty buying from Woolworths in the UK anyway - they went bust ages ago.
In the UK at present business is very tough and I firmly believe that my business will survive by offering a professional service that accepts the customer is always right - even when they are wrong.
And I agree, I would prefer to supply quality kit - I actually offered 3 versions to suit his remit at different price points. None of which fit his budget!
I'd be interested to know if you feel I'm doing it wrong?
Paul
www.sascctv.co.uk