jayk

Hi i am new to this site so please bare with me I have recently install a Avtech 674 1000gb dvr but when i try to use the program to view on a pc when at work i cant log in. I have connected the DVR direct into the router at their home and i cant even access it using LAN at thier home. I have also tried to use the i PHONE to connect and still no joy !!!!! I have tryed using differant I.P. address etc but like i say i`m not really up to speed yet with configuring it to be used over the internet I also cant seem to find any contact numbers to avtech for over the phone advise on how to connect it up to the internet over the phone. Can any 1 please help me ?

Hi m8 il get back to you shortly cheers Jay

Hi m8 No its a O2 modem combined router

Hi Leo sorry not been in touch tried to access your link only it wont let me view it. going back to property in next few days i will let you no how i get on. cheers Jay

Hi oricle Leo Sorry for the delay just to update you on my progress. I ve now contacted the ISP they have told me that it is a Mac address not a static 1 and im now able to access the router to alter settings. I am now not sure which settings i need to change or add so i can remote access. Its a O2 router and network if that helps also ive had alook on the O2 forums and other people have had the same problem Cheers Jay PS O2 technicians are not yet trained up in this area lol

hi leo Lol Tell me about it still not managed to sort it yet i no this might sound stupid but now im not sure if its static or hptc. It talks about port forwarding but yet i cant seem to gain access to the router/modem (02) . I seem to be going round in circles i think when i go back Wednesday i need to ring the ISP and get the correct details off them i will keep in touch and let you no. Cheers Jayk

Hi Leohuangdi I think after reading your link that what ive done is set up a private IP address for it. So really if i set up a new ddns account and change the relative settings as mentions then do you think that should sort it out? sorry would have been handy at the time if i new it was a dhcp account! Thanks again for bearing with me i think i need to go on a networking course lol Jayk

Hi mate Thanks for that it worked a treat but now I can access it in Lan but not through the internet onto my phone. I think there was a dhcp accout so i set up an Ip address which seemed to do the trick i just cant do the internet bit Thanks for the reply Jayk