Thanks to ripnero for your response
I have good news cos I have got my ptz working.
I found out that the female 9-pin connection on the back of the Avtech 674 isn't rs232, so I didn't need a converter after all. I ended up sticking the two rs485 wires into holes 8 & 9 (+ into 8, - into 9) and it worked. I may end up having to solder the wires onto a proper connector, although its fine as it is, so long as I don't move the dvr too much.
I then had a problem where the image from the ptz kept disappearing when i was panning & tilting, but it turned out that the problem was caused by having the ptz on the same 12v power adapter as my other cameras (via a 4-way splitter). When powered independently, it worked okay.
A further problem, that I've now resolved, was that I couldn't select the options in the ptz camera's own menu. The [enter] button on my dvr's remote controller didn't do anything, although it worked okay in the dvr's own menus.
I discovered that the [Audio CH-] button on the remote did the job instead and allows me to select options. Also, the [Audio CH+] allows me to navigate back through the menu pages.
It has been a real pain in the backside, but I got there in the end. Hopefully this might help somebody else, especially if they also have an Avtech 674
thanks