I have been using the Hikvision DVR (16 channel) with the following configuration for the last 1 year.
MODEL : 7016HI-S
FIRMWARE : VER V2.1 BUILD 090423
ENCODE VERSION : T4.0 BUILD 080911
However, now when I preview any previous recording, two screens appear on the monitor. The upper part of the monitor shows a still image and the lower part shows the recording.
I shall be much thankful if you could guide me in solving this problem.