mehrgeld

The dvr I have is an 8-channel, model H8108UV. After a month tech support finally determined the dvr was faulty and offered a replacement or store credit. So if your Zmodo dvr is freezing on you, you probably have a defective dvr. Here are the details of what the dvr was doing: In order to view any footage I had to go to Internet options in Internet Explorer and deselect "enable protected mode." Not a good idea if I want to surf safely by the way. My dvr is hooked up by cat5e cable to the router. When viewing, remotely and at home, the dvr would freeze, usually in less than five minutes. About once a week the dvr would last up to one hour before freezing. This was "a hard freeze," as the tech support people described, so had to shut off the power and push a menu button and arrows on the dvr to get things working. Sometimes all I had to do was shut the power off, then on. Still, not good for the dvr since it is a computer with a hard drive. I spoke with tech support multiple times. Rather than going through the ineptitude I observed there, just remember that if your dvr is freezing, you probably have a bad dvr. Good thing I had a warranty.

I'll start a new thread, but I felt I should update here first. After a month tech support finally determined the dvr was faulty and offered a replacement or store credit. So if your Zmodo dvr is freezing on you, you probably have a defective dvr. More specifically, the dvr I have is an 8-channel, model H8108UV. In order to view any footage I had to go to Internet options in Internet Explorer and deselect "enable protected mode." Not a good idea if I want to surf safely by the way. My dvr is hooked up by cat5e cable to the router. When viewing, remotely and at home, the dvr would freeze, usually in less than five minutes. About once a week the dvr would last up to one hour before freezing. This was "a hard freeze," as the tech support people described, so had to shut off the power and push a menu button and arrows on the dvr to get things working. Sometimes all I had to do was shut the power off, then on. Still, not good for the dvr since it is a computer with a hard drive. I spoke with tech support multiple times. Rather than going through the ineptitude I observed there, just remember that if your dvr is freezing, you probably have a bad dvr.

I have a zmodo dvr, and it keeps freezing on me, and the tech support guys can't figure out why. They are giving me the run around now. Any ideas on how to get it to work? The active x settings were changed according to the instructions in the manual. Playback and streaming live freezes after 30 seconds, sometimes five minutes later. Rarely it will work up to an hour.

I wish I read your post before I bought my zmodo dvr in December. Mine is constantly freezing on me too, and the technical support guys can't figure out why. I'm requesting warranty service, but the company is ignoring me.

I have a zmodo dvr. In order to get the streaming in your case, I had to switch to turn off the internet protection mode. The problem I am continuing to have is that streaming stops after 30 seconds and sometimes up to five minutes later. No reason given; it just freezes. The technical support people haven't been able to figure it out. The same problem happens on all three of my computers, even when viewing remotely. I've adjusted the active x settings per the instructions in the manual. Any ideas out there? The dvr is essentially useless for playback since it freezes up after 30 seconds also.