2manyg

Hi guys, new to this board, loads of great info but I couldn't find a solution to my problem. I tried updating the firmware from 4.2 to 4.3 on My Dedicated Micro SD 32 Chn. I downloaded all the software onto a USB stick and followed the instructions on their website here: http://www.dedicatedmicros.com/software_release/index_firmware.php. However the unit said something along the lines of 'Update failed, please check USB / CD device' the unit then became unresponsive and now won't boot. The red light at the front is flashing and if I try and access via the web I get a white screen that says: Engineering Bootloader - No web interface available' I have no idea how to sort this, any suggestions would be most welcome! Thanks

Hi there, I thought I was quite technically proficient, but the telnet solution was far too complex for me! I eventually rang Dedicated Micros who sorted the whole thing out for me remotely, the unit was not under warranty and they did not charge me a penny. What a great company! It has been working ever since. Give them a ring, hopefully you will have the same result as I had!

Thanks for all this great info guys, with your help I managed to communicate with the Unit via Telnet, and a really helpful lady from DM has managed to dial into our network and finish the procedure for me! Have learned a lot about telnet thanks to you chaps and will feel 100% confident performing any future updates.

Thanks for the advice, mine is the M3G based SD32. Turns out I did not carry out the pre-upgrade procedure via telnet/serial connection, I miss read the instructions and thought this was done afterwards. Have contacted DM, hopefully it won't be too expensive to put right!