t3chsupp0rt
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Everything posted by t3chsupp0rt
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Newbie Question: Will A CCTV Camera Record With This Setup?
t3chsupp0rt replied to magnumfinger's topic in General Digital Discussion
Yes the camera can be recording. but to what. yellow is video, Where is the other end of the yellow cable going too. Is it just Yellow Cable to TV Video input. -
In the General Menu do you have an option for PAL. If not you will need firmware, you should be able to request the firmware from the dist. company you purchased from.
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Dahua NVR3104-P shut down problem?
t3chsupp0rt replied to k3nn4's topic in DVR Cards and Software - PC Based Systems
is the NVR prompting you to login when you click on Shutdown. Perhaps you did not log in with an admin account. NOt allowing you to shutdown the NVR. All Dahua DVR/NVR's require admin rights to shutdown/restart system you can try admin:admin or 888888:888888 then shutdown -
Need help camera PTZ with auto rotation to alarm location
t3chsupp0rt replied to nokia610's topic in Security Cameras
It is possible, I've set this up on a number of sites. sensor/contact cables will run to PTZ Alarm input 1 o2 Alarm input 2 In the Menu of the PTZ you should have an alarm input menu. in that menu you should see PTZ Activation or PTZ trigger , not sure what bran PTZ you are using or what they title the PTZ action. but you should be able to enable PTZ trigger Preset X upon Alarm input relay NO or NC forwrd the brand and model and possibly would be able to help more. -
No SD required for push what firmware date does your camera have.
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you should be able to use PSS and get to this menu, assuming you are logging into the dvr with an admin account.
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Acti TCM 5611 working with new ICREALTIME HYBRID
t3chsupp0rt replied to IPS CCTV's topic in IP/Megapixel Cameras and Software Solutions
have you figured out the issue yet? if not, I can help you out. let me know -
That is good news to my ears, last i heard was when it was still in BETA. can you tell me the build date on your DVR. Main Menu>Info> Build Date at the bottom. thanks.
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Hi, can you tell me what menu you are in that you setup to auto delete files. Do you mean you accessed the Configuration menu on PSS and set HDD-Overwrite? If you are backing up to a server(PC based) you can install a free program called Cyber-D's Autodelete 3.10 you can set the date and file size limit to auto delete. works well for me on my NAS Drive
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be very careful with any files that you may receive from someone. Dahua DVR's are very specific to firmwares if you flash the wrong build to the wrong unit, you will now have a very expensive paper weight. As for the Alarm push notifications. From my understanding on the alarm push feature, your DVR needs to be statically set, and your DVR has to be one of the latest dual core machines. When I say statically set. I mean just that. Your DVR has a static IP from a range you purchased through your ISP. and you have that public address in the DVR's IP field
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You can take all the penicillin you want, you just can't get rid of me thats a shame
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I have personally used the brand IC Realtime on my phone and iPad. The resolution is amazing when optimized at its fullest D1 30fps using their newest mobile app. 'ICRSS PRO' you can view live upto 16 cameras and playback upto 16 channels as well. Of course your network connection on the iPad and the upload speed at the DVR site play a very important factor in are you going to get cameras up at the push of a button or will you have to wait while the video loads, usually the loading of 16 channels takes about 30-90 seconds. my ipad can use 4G Verizon network and i can comfortably stream realtime 16 cameras. These are 2 videos I found on youtube displaying the app
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Box camera vs Dome camera? whats the best?
t3chsupp0rt replied to wozzzzza's topic in Security Cameras
Dome vs Box cameras... ok get ready Dome cameras can usually be installed indoor or outdoor, alot of manufacturers offer a vandleproof and non vandleproof camera.Vandleproof usually is $20+ extra, but worth it. vandleproof would be for indoor or outdoor applications so if a rock,bat,stick etc were to be thrown at it.. the camera would still be capturing the focal point. A non vandleproof camera would be smashed the dome cover is made of plastic and cheap plastic at that, most can be smashed with a closed fist. this would also matter on the way your installer hung that camera. more so the screws and anchors used and if they are secured and not easily "knocked" loose. meaning If you have a vandleproof dome installed but not secured I could whack it with a rock or bat, stick whatever. I might not hurt the camera but i can knock it off the wall and obstruct the view, the camera would still be good but not capturing me anymore, most likely facing the wall dangling there for you to see the next day. Lenses on Dome cameras are also not interchangeable like on box cameras. Dome cameras are also vari-focal or non varifocal (fixed lens). A standard dome is about 2.8 -12mm varifocal lens, also have the option of dome cameras with Infared Red (IR) to switch to a black & white video when the lights go out or in the dark skylight. Back to me knocking a camera off the wall, so for outdoor use with a Box camera... I would not even need to really knock it down. I could throw a rock,stick,towel,shirt, bag anything i could hang on this camera to block the view. or a rock stick etc would be able to knock the camera and the enclosure its in would face another direction. they also need to be mounted in enclosures if being mounted outdoors or want to offer any protection to the box camera from water, and vandalism A bat to a box camera would be an expensive whack. A box camera lens can be changed if you are not happy with the image or the distance, you can find some very good lenses that could match the price of the actual box cam it self. box cameras are not usually IR sensitive, so they can not been seen at night. hope that info is helpful, if I left anything you are curious about , just ask. box camera enclosure for outdoor use. -
Could be a bandwidth issue, is this an analog system or IP.
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What are you looking for in the app. Besides live view, multi view, ptz control ..
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Dlink.. what for. He needs to call the DVR tech support. Dlink will be no help
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Have you tried calling the manufacturers tech support line.. if not I would, you are obviously missing a key piece of info and we can't help. Or just put the ip of your DVR in your routers DMZ this will allow for remote access. I'd call tech support first.
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Just the one port, ok. In your router which menu are you creating this port rule in.
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Problems with remote internet access to my DVR
t3chsupp0rt replied to btren's topic in Computers/Networking
You should only be able to log in with the LAN IP (192.168.1.xxx) on the LAN. You have to pull up your network menu and look for the ports your dvr uses. Login to your router and forward those ports to your DVR IP. Then goto www.wimi.com and that is your WAN IP for remote viewing. Let me know if you need help -
RG59 different thickness
t3chsupp0rt replied to FIERCE4203's topic in Installation Help and Accessories
If seen thinner shielded rg59 use a compression bnc or 2piece crimp bnc ... Twist on rarely work, are for lazy guys that want to setup service calls for an extra buck out of the end user and also because they are just plain old don't know how to make a proper cable... Sorry don't take it personnel.. I just spent 30 minutes showing a local dealer and his crew of 4 how to make a proper bnc cable and 2 of them just said we like twist ons.. they bring in the money.. douches -
What ports do you see in the network menu.
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Problems with remote internet access to my DVR
t3chsupp0rt replied to btren's topic in Computers/Networking
alot of DVR's will have the admin user as a reusable account, but if you are accessing the DVR on a 192.168... its on your LAN (internal network) if it isn't setup for remote access i wouldn't be worried about another user logged in. either you are logged in from a PC and logged into the DVR from the head end, which could prevent you from making changes. only thing I can think of why you are able to configure a little after is because the DVR has an auto log out feature which mean then mean you are the only one left logged in on a PC... make sense... what brand DVR is this, surely they have a tech support line would can help you understand the system. -
from situations I have heard renting out CCTV equipment even if its just the DVR, never turn out well. I would suggest payments instead, unless your OK with renting a DVR that could get damaged physically or worse..
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can authority through via LAN, but not working via Internet
t3chsupp0rt replied to lincon2001's topic in Computers/Networking
yes what he said. I am getting the login page and also getting Login Failed. Check your DVR Network menu you should have another port or 2 that need to be setup on the router/modem , this will allow connection to be made and video to stream. -
what brand DVR do you have? Is it compatible with the Eagle Eyes App? Have you set it up for remote (off site) viewing? if not then thats why you can't see it off the wi-fi internal network. You should have "PORTS" listed in your DVR's Network menu. those ports need to be setup on the router/modem so you can see the DVR remotely. get back to me with some more info and I'll help out.