Hi, I wonder if Scorpion is able to help me with a similar problem please?
I have an Avtech AVC796 DVR which works perfectly as a standalone unit. However, when I connect to it over my local network I am unable to login.
At the welcome screen I use username ADMIN (uppercase) plus my password that has been set on the box and which I successfully use locally. Then, having entered the verification code (again, using uppercase when displayed) the login fails with the message:
ERROR: Authentication error.
I hope it is a relatively easy fix - next up will be remote access over the internet followed by EagleEyes, but one step at a time!
I am using an iMac and Safari to connect to the AVC.
Kind regards,
Dave.