Hello,
I hope someone is able to help and that my question is not too simple (like me!)
I have an Avtech AVC796 DVR which works perfectly as a standalone unit. However, when I connect to it over my local network I am unable to login.
At the welcome screen I use username ADMIN (I have upper and lower case) plus my password that I set on the box and which I successfully use locally. Then, having entered the verification code (again, using uppercase when displayed) the login fails with the message:
ERROR: Authentication error.
I hope it is a relatively easy fix - next up will be remote access over the internet followed by EagleEyes, but one step at a time!
Kind regards,
Dave.